Job Overview

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Compensation

Hourly
Range $14.50 - $19.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Career development opportunities

Job Description

Panda Restaurant Group, Inc. is a renowned family-owned American Chinese restaurant concept that has been delivering exceptional Asian dining experiences since its founding in Glendale, California, in 1983. Today, it stands as the largest family-owned Chinese restaurant brand in the United States, operating nearly 2,800 locations globally. The heart of the company's mission is more than just food—it is about building an inspired organization where people are motivated to better their lives, whether through impacting team members or the communities they serve. With a strong commitment to family values, Panda Restaurant Group emphasizes inclusivity and diversity, making it a welcoming environment for all employees and guests alike.

As a vital part of Panda's operational success, the Shift Leader role offers an exciting opportunity for individuals eager to grow within a dynamic and fast-paced restaurant environment. This position is central to bringing Panda’s mission to life by supporting management in creating food with passion, service with heart, and ambiance with pride. Serving as a Shift Leader means stepping into a leadership role that demands strong operational oversight, team guidance, and a hands-on approach to the daily activities within the restaurant. Shift Leaders are instrumental in fostering a vibrant and welcoming atmosphere for guests, ensuring that every dining experience meets Panda's high standards.

The role involves overseeing store operations during shifts, leading and motivating team members, and ensuring smooth and efficient service. Shift Leaders gain valuable skills not only in team management but also in culinary preparation, as they participate in cooking and preparing Panda favorites for guests firsthand. This hands-on experience equips them with a diverse skill set that enhances both personal and professional growth, preparing them for further advancement within the company.

Additionally, the position requires the ability to thrive in a fast-moving environment while maintaining a strong focus on quality, safety, and customer satisfaction. Panda values leaders who can adapt to changing priorities, handle difficult situations gracefully, and communicate effectively in a busy kitchen and dining setting. Physical stamina is also essential, as the role involves standing for extended periods, lifting up to 50 pounds, and working in hot, sometimes noisy kitchen conditions. Shift Leaders play a crucial role in maintaining compliance with local food safety regulations, including obtaining food handler certifications when required.

Working at Panda means joining a community that values hard work, respect, and continuous improvement. The company’s equal opportunity employment policy ensures a supportive workplace where diversity is celebrated and accommodations are provided to candidates with disabilities. For those looking to build a rewarding career in the restaurant industry with a reputable brand that values its people, the Shift Leader position at Panda Restaurant Group promises a meaningful and enriching path forward.

Job Requirements

  • Some high school education
  • prefer some operations experience
  • acquire local or municipal food handler certification at applicant's own expense
  • ability to stand for long periods
  • ability to lift up to 50 pounds
  • ability to work in hot and noisy environments
  • effective verbal communication skills
  • ability to manage conflicts and difficult situations

Job Qualifications

  • Some high school education
  • prefer experience in operations
  • basic knowledge of food safety standards
  • ability to work in a fast paced environment
  • strong verbal communication skills
  • ability to lead and motivate team members
  • adaptability to changing priorities

Job Duties

  • Support in creating a vibrant and welcoming environment for guests
  • gain valuable skills managing store operations and leading the team during the shift
  • gain hands on experience in cooking and preparing Panda favorites for guests
  • develop a diverse range of skills to improve oneself and others
  • ensure compliance with local food safety and operational standards
  • maintain effective communication within the team and with management
  • handle conflicts and difficult situations with professionalism

Job Location

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