Job Overview

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Compensation

Hourly
Range $14.25 - $19.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
Family-friendly environment

Job Description

Panda Restaurant Group, Inc. is a prominent name in the American Chinese restaurant industry, celebrated for being the largest family-owned concept of its kind in the United States. Founded in Glendale, California in 1983, the company has grown exponentially to nearly 2,800 locations worldwide, making a significant impact both within the restaurant sector and the communities it serves. Renowned for delivering exceptional Asian dining experiences, Panda Restaurant Group focuses on building an inspiring organizational culture that values family, diversity, and continuous personal and professional growth. The company prides itself on its commitment to inclusivity and equal opportunity, ensuring a welcoming environment where all employees and guests feel valued and respected.

As a Shift Leader at Panda, you play a pivotal leadership role in a fast-paced, dynamic restaurant environment. The Shift Leader is entrusted with upholding Panda's mission by supporting management in creating food with passion, delivering service with heart, and cultivating an ambiance filled with pride. This role offers an excellent opportunity to develop management and operational skills through hands-on experience, while leading a team effectively during shifts to ensure smooth and efficient restaurant operations. You will engage directly with the culinary process by preparing Panda’s favorite dishes, fostering a vibrant and welcoming atmosphere for guests, and gaining invaluable experience in multitasking and team leadership. The position is ideal for individuals seeking to grow their skill set in a supportive environment that emphasizes teamwork, growth, and high standards of customer service.

Shift Leaders at Panda not only contribute to day-to-day operational success but also to the overall customer experience, creating memorable moments for guests that reflect the company’s dedication to quality and hospitality. The role demands adaptability in a fast-moving setting, strong communication skills, and the ability to manage conflicts and navigate challenging situations with tact and professionalism. Additionally, the role requires physical endurance such as standing for extended periods, lifting moderate weights, and efficiently operating kitchen tools and equipment, including Chinese cook knives. Panda Restaurant Group values resilience and adaptability and supports employees in thriving in a challenging yet rewarding workplace.

Furthermore, the company is committed to accessibility and workplace accommodations compliant with the Americans with Disabilities Act (ADA), ensuring all candidates and employees have the resources needed to succeed. Whether you are starting your career or looking to elevate your experience in restaurant operations, the Shift Leader role offers a valuable stepping stone. Panda’s inclusive culture coupled with a strong emphasis on leadership development means that employees not only contribute toward the company’s success but also build meaningful careers.

In summary, joining Panda Restaurant Group as a Shift Leader means becoming part of a growing family-oriented company with a rich history and a clear mission to serve exceptional food and create a welcoming dining experience. You are encouraged to lead by example, foster teamwork, and uphold the company’s high standards in a diverse, fast-paced environment that rewards passion, dedication, and leadership potential.

Job Requirements

  • Some high school education
  • food handler certification or local/municipal food safety certification acquired at applicant's own expense
  • ability to stand for long periods
  • ability to lift up to 50 lbs
  • ability to work in a fast-paced environment
  • effective verbal communication skills
  • adaptability to changing priorities
  • ability to manage conflicts and difficult situations

Job Qualifications

  • Some high school education
  • prefer some operations experience
  • knowledge of food safety practices
  • strong communication skills
  • ability to work in a fast-paced environment
  • leadership potential
  • ability to manage conflicts and difficult situations

Job Duties

  • Support in creating a vibrant and welcoming environment for guests
  • gain valuable skills managing store operations and leading the team during the shift
  • gain hands on experience in cooking and preparing Panda favorites for guests
  • gain a diverse range of skills to develop yourself and others
  • support management in maintaining food quality and safety standards
  • handle customer inquiries and resolve issues efficiently
  • ensure compliance with health and safety regulations

Job Criteria

Experience

No experience required


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