Job Overview

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Compensation

Hourly
Range $14.50 - $19.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
Employee assistance program

Job Description

Panda Restaurant Group, Inc. is a proudly family-owned American Chinese restaurant concept that originated in Glendale, California in 1983. Over the years, it has grown to become the largest family-owned Asian dining company in America, boasting close to 2,800 locations worldwide. The company is dedicated to delivering exceptional Asian dining experiences to its guests by fostering a culture that inspires its team members to better their lives. Panda Restaurant Group embraces family values and community impact, making it a unique employer committed to diversity, inclusion, and equal opportunity for all its employees.

The Shift Leader position at Panda Restaurant Group plays a crucial leadership role within the restaurant team, acting as a bridge between management and frontline staff during each shift. This role focuses on supporting the creation of food with passion, service with heart, and ambiance with pride, all key aspects that bring the Panda mission alive in each of its restaurants. Shift Leaders have the opportunity to manage store operations actively, lead their teams effectively, and cultivate a welcoming environment for guests. Employees in this role gain valuable hands-on experience with cooking and preparing popular Panda dishes, building a skill set that is diverse and highly transferable within the hospitality industry.

Working as a Shift Leader at Panda means stepping into a fast-paced and growth-oriented environment where leadership abilities are honed, and professional growth is encouraged. The environment demands multitasking capabilities, strong communication skills, and adaptability to dynamic and sometimes challenging situations. Qualities like effective conflict resolution and maintaining high standards under pressure are essential for success in this role. Shift Leaders are expected to be physically capable of handling busy kitchen conditions, including prolonged periods of standing, lifting heavy items, and working amid heat and noise.

Panda Restaurant Group is also deeply committed to accessibility and ensuring a supportive work atmosphere for all employees, including those with disabilities. The company provides reasonable accommodations to create an inclusive hiring process and workplace environment where everyone can thrive. Working as a Shift Leader at Panda is not only a job but a gateway to developing a fulfilling career within a respected and expanding organization that values its team members and their growth.

Job Requirements

  • Some high school education
  • Food handler certification at own expense
  • Ability to lift up to 50 lbs
  • Capable of standing for up to four hours
  • Ability to use kitchen equipment safely
  • Effective verbal communication skills
  • Ability to work under fast-paced conditions
  • Ability to adapt to changing priorities
  • Strong conflict management skills

Job Qualifications

  • Some high school education
  • Prefer some operations experience
  • Knowledge of local food safety requirements
  • Ability to lead and motivate team members
  • Strong verbal communication skills
  • Ability to work in fast-paced environment
  • Capable of multitasking and managing priorities

Job Duties

  • Support in creating a vibrant and welcoming environment for guests
  • Manage store operations and lead the team during shifts
  • Prepare and cook Panda menu items
  • Develop personal skills and help develop others
  • Maintain food safety and hygiene standards
  • Handle customer service and resolve conflicts
  • Ensure compliance with health and safety regulations

Job Criteria

Experience

No experience required


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