Job Overview
Compensation
Hourly
Range $12.75 - $16.00
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Childcare discounts
Paid Time Off
Job Description
Bally's Casino Shreveport is a well-established casino and entertainment venue known for its vibrant atmosphere and commitment to providing exceptional guest experiences. As a premier destination for gaming and leisure in Shreveport, Louisiana, Bally's Casino offers a dynamic work environment where team members are valued for their dedication to service and professionalism. The company prioritizes guest satisfaction and workplace safety while fostering a culture of respect and inclusivity for both guests and cast members.
The available position at Bally's Casino Shreveport is a vital role focused on upholding the casino's high standards for guest satisfaction and culinary excellence. This role primarily revolves around executing all Bally's Casino Guest Satisfaction Standards to ensure every guest and fellow cast member enjoys a positive and welcoming environment. Employees will be responsible for preparing food according to specific recipes provided by the Sous Chef, adhering strictly to food safety procedures including the use of gloves and proper uniforms, and maintaining cleanliness throughout the workspace and kitchen areas. This position requires employees to conduct themselves with professionalism, maintain clear communication with other departments, and anticipate both guest needs and potential problems to provide immediate solutions.
The role demands a keen attention to detail and a commitment to quality as employees will handle special requests from guests or management and ensure food quality specifications are met without waste. The work environment includes exposure to fumes, moving parts, certain chemicals, and the casino's smoking atmosphere, so candidates should be prepared for these conditions. Bally's Casino Shreveport offers a competitive hourly wage starting at $13.50, comprehensive health benefits including medical, dental, and vision coverage, as well as a 401(k) plan with company match. Employees also receive access to perks and childcare discounts, with annual performance reviews aimed at fostering growth and rewarding excellence.
This position suits individuals who thrive in fast-paced hospitality settings, enjoy engaging with guests and coworkers alike, and take pride in maintaining high standards of cleanliness and food preparation. Bally's Casino Shreveport ensures reasonable accommodations for individuals with disabilities to perform essential job functions. Joining this team provides an opportunity to be part of a respected company that champions guest service and employee professionalism in a courteous and engaging environment.
The available position at Bally's Casino Shreveport is a vital role focused on upholding the casino's high standards for guest satisfaction and culinary excellence. This role primarily revolves around executing all Bally's Casino Guest Satisfaction Standards to ensure every guest and fellow cast member enjoys a positive and welcoming environment. Employees will be responsible for preparing food according to specific recipes provided by the Sous Chef, adhering strictly to food safety procedures including the use of gloves and proper uniforms, and maintaining cleanliness throughout the workspace and kitchen areas. This position requires employees to conduct themselves with professionalism, maintain clear communication with other departments, and anticipate both guest needs and potential problems to provide immediate solutions.
The role demands a keen attention to detail and a commitment to quality as employees will handle special requests from guests or management and ensure food quality specifications are met without waste. The work environment includes exposure to fumes, moving parts, certain chemicals, and the casino's smoking atmosphere, so candidates should be prepared for these conditions. Bally's Casino Shreveport offers a competitive hourly wage starting at $13.50, comprehensive health benefits including medical, dental, and vision coverage, as well as a 401(k) plan with company match. Employees also receive access to perks and childcare discounts, with annual performance reviews aimed at fostering growth and rewarding excellence.
This position suits individuals who thrive in fast-paced hospitality settings, enjoy engaging with guests and coworkers alike, and take pride in maintaining high standards of cleanliness and food preparation. Bally's Casino Shreveport ensures reasonable accommodations for individuals with disabilities to perform essential job functions. Joining this team provides an opportunity to be part of a respected company that champions guest service and employee professionalism in a courteous and engaging environment.
Job Requirements
- High school diploma or equivalent
- ability to work in a fast-paced environment
- good communication skills
- ability to follow food safety standards
- physical ability to stand for long periods and handle kitchen tasks
- willingness to work in a smoking environment
- ability to work with toxic or caustic chemicals occasionally
Job Qualifications
- High school diploma or equivalent
- previous experience in food service or hospitality preferred
- knowledge of food safety standards and proper food handling techniques
- ability to communicate effectively with guests and team members
- strong interpersonal skills with a positive and friendly attitude
- ability to work in a fast-paced environment
- ability to follow instructions and adhere to company policies
- physical ability to handle the demands of the kitchen and food preparation work
Job Duties
- Develop and implement all Bally's Casino Shreveport guest satisfaction standards to all guests and fellow cast members
- attend departmental orientation prior to beginning work
- create a positive guest and employee experience
- smile, be helpful and friendly
- answer questions, take responsibility to get answers and anticipate guests' needs and problems
- execute all food production as determined by the Sous Chef through production sheets
- practice a clean as you go work ethic and utilize proper food handling techniques including wearing plastic gloves, proper uniform and clean kitchen towels
- prepare the proper amounts of food as requested by the Sous Chef
- conduct self in a highly professional manner at all times
- communicate with stewards on all equipment cleaning needs
- handle any special request made by the Sous Chef or external guest
- maintain Bally's Casino's food quality specifications as determined by the standard recipe
- maintain a waste free department by controlling production and utilizing returned food
- responsible for the cleanliness of immediate work area and the process walk-in cooler
- other duties may be assigned
Job Location
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