Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $1.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training opportunities

Job Description

The hiring establishment is a retail food service store that operates with a strong commitment to customer satisfaction and high-quality food preparation. This organization emphasizes superior customer service and meticulous adherence to company procedures to ensure accuracy, accountability, and overall customer delight. As part of their mission, the store maintains high standards of food quality, inventory management, and cleanliness throughout its operations. Employees are expected to be skilled in multitasking, serving customers efficiently, and maintaining a clean and safe environment for both staff and patrons. The store fosters a professional and supportive atmosphere that encourages the personal and professional growth of its team members.

The role being offered is for a Cook who plays a crucial part in delivering exceptional food and customer service. This position requires the ability to manage multiple orders while maintaining precision and speed, ensuring that every customer receives their food accurately and promptly. The Cook is responsible not only for cooking but also for engaging with customers in a friendly and professional manner, handling transactions, managing inventory, and upholding rigorous sanitation practices. This comprehensive role also involves cross-training in various store areas, which promotes versatility and operational fluidity. The Cook is expected to contribute positively to the store's clean and organized environment by following proper rotation systems like First-In, First-Out (FIFO) and participating in ongoing training efforts.

Additionally, the position demands an understanding of customer satisfaction standards, food safety regulations, and compliance with local legal requirements, particularly those relating to alcohol and tobacco sales. The ideal candidate will show proficiency in math to handle diverse payment methods and transactions and will demonstrate a strong ability to work independently while maintaining a calm, courteous, and professional demeanor even during busy periods. Physical stamina is also essential, as the role demands standing for extended periods, lifting weights up to 40 pounds, and performing other physical tasks necessary to keep the kitchen and store running smoothly.

Employees must pass background checks and drug and alcohol screenings in compliance with company policies, reinforcing a safe and responsible work environment. With no supervisory responsibilities, the Cook focuses on operational excellence and contributing to a team-oriented workplace culture. This position is perfect for those seeking an opportunity to develop their skills in a dynamic retail food service setting where customer service and food quality are paramount. The company values dedication, adaptability, and a positive attitude, making this opportunity ideal for motivated individuals who thrive in fast-paced environments and are committed to continuous learning and improvement.

Job Requirements

  • Must be at least 18 years old (21 for alcohol sales areas)
  • Pass pre-employment and random drug and alcohol tests
  • Pass extensive criminal background check
  • Ability to lift up to 40 lbs unassisted
  • Ability to stand for long periods
  • Ability to bend, kneel, climb, walk, and use hands and fingers
  • Understanding of and adherence to Lummi Code of Laws and Washington State Liquor Laws
  • Must maintain confidentiality
  • Willingness to participate in on-going training

Job Qualifications

  • High school diploma or GED
  • Three months of cashier or customer service experience preferred
  • Valid Washington State Driver’s license
  • Eligibility for tribal insurance
  • Completion of Responsible Liquor Sales Class within 90 days if working in alcohol or tobacco departments
  • Food handlers permit within 90 days of employment
  • Proficiency with math
  • Ability to work independently
  • Strong multitasking skills
  • Good customer service skills
  • Ability to operate POS systems and other electronic equipment
  • Knowledge of food safety and customer satisfaction standards

Job Duties

  • Ensure efficient and friendly service to all store patrons at all times
  • Apply proper phone etiquette when receiving call-in orders and write out orders to be processed accurately and quickly
  • Cook items accurately while preparing multiple orders simultaneously
  • Answer customer questions and resolve complaints positively
  • Ensure food is efficiently and accurately prepared while minimizing waste
  • Clean kitchen equipment properly on every shift
  • Accurately order, store, stock, display, rotate, and count inventory
  • Process transactions including cash, credit/debit, coupons, discounts, and refunds
  • Balance till and receipts each shift and maintain cash handling security
  • Start and end shifts according to policy
  • Stock shelves and face products using FIFO rotation
  • Conduct inventory cycle and physical counts including vendor deliveries
  • Clean and sanitize store interior and exterior including restrooms
  • Participate in ongoing training as required
  • Maintain confidentiality
  • Perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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