Cook 2, Progressive Field

Delaware North Sportservice is a renowned food service and hospitality company that proudly operates concessions and premium dining services at Progressive Field, the iconic 35,041-seat venue in Cleveland, Ohio. Established in 1994 at this Major League Baseball stadium, Delaware North has become an integral part of the sports and entertainment experience for fans of the Cleveland Guardians. With over 100 years of history as a family-owned company, Delaware North is a global leader in hospitality, servicing a variety of venues including sports arenas, national parks, casinos, hotels, and retail operations worldwide.

The company prides itself on its people-centric approach, emphasizing teamwork, innovation, and the continuous pursuit of culinary excellence. Delaware North’s diverse work environments offer dynamic career opportunities for individuals interested in various fields such as restaurants, sports, gaming, operations, and retail, whether on a part-time or full-time basis. This commitment to employee growth and success fosters a welcoming and inclusive workplace culture where every team member is valued as part of a global legacy.

The seasonal Cook position at Progressive Field in Cleveland is a vital role within Delaware North’s culinary team. This role involves preparing food to meet strict quality standards and portion control while ensuring compliance with health and safety regulations. The Cook is responsible for maintaining proper food temperatures, storing ingredients correctly, and packaging all menu items according to specifications. In addition to food preparation, the Cook communicates effectively with serving team members to deliver exceptional guest experiences during sporting events, holidays, weekends, and various shifts including days and evenings.

The position requires a blend of culinary skill and operational efficiency. Cooks at Delaware North ensure their workstations, equipment, and storage areas are clean, sanitized, and adequately stocked. They diligently track waste control using spoilage sheets, contributing to sustainable practices within the kitchen. Opening, closing, side work duties, and conducting end-of-day inventories are also part of the daily responsibilities.

Delaware North offers a competitive wage for this role, ranging from $15.00 to $20.00 per hour. The company also provides a comprehensive benefits package designed to support both the personal and professional well-being of its team members. Benefits include weekly pay, training and development opportunities, employee discounts, and flexible work schedules. Eligible employees may also have access to health, dental, and vision insurance, 401(k) retirement plans with company matching, paid vacation and holidays, parental bonding leave, employee assistance programs, and tuition or professional certification reimbursement.

This role is physically demanding, requiring the ability to lift up to 50 pounds, reach, bend, squat, and stand or walk for entire shifts in a high-energy, moderate to loud environment. Manual dexterity for chopping, mixing, blending, whipping, and operating kitchen equipment is essential for success. While no high school diploma or GED is required, at least one year of prior experience in a back-of-the-house culinary position is preferred.

Overall, joining Delaware North as a seasonal Cook at Progressive Field offers an excellent opportunity to work in a respected hospitality company that values diversity, innovation, and teamwork. This role provides a chance to contribute to memorable guest experiences in an iconic sports setting. For candidates passionate about food service and eager to develop their culinary skills in a collaborative environment, this position presents rewarding challenges and growth potential.