Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.00 - $24.00
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Benefits

Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
401K with company match
Employee Discounts
Bonus programs

Job Description

Pyramid Global Hospitality is a prominent hospitality management company with an extensive portfolio exceeding 200 hotels and resorts across the United States, Caribbean, and Europe. With over 18,000 associates, Pyramid Global Hospitality manages a diverse range of properties through several specialized platforms including Benchmark Resorts & Hotels, a curated collection of distinctive independent properties; Axiom Hospitality, focusing on European hotel management; and PYRAMIDWORKS, which delivers integrated workplace and facilities services. With corporate offices strategically situated in Boston, The Woodlands, Texas, and London, Pyramid Global Hospitality blends the power of global scale with a hands-on, service-oriented approach dedicated to operational excellence and fostering long-term partnerships.

At the heart of Pyramid Global Hospitality’s ethos are its people. The organization is deeply committed to creating an inclusive and supportive environment where associates are not only respected and supported but empowered to grow their careers. Team members have the unique chance to collaborate directly with seasoned leaders, take on meaningful stretch assignments, and gain exposure to a broad and diverse portfolio of properties, brands, and markets. Whether you are beginning your journey in hospitality or bringing years of industry experience, Pyramid offers abundant opportunities for learning, development, and making a significant impact.

The Renaissance Newport Beach Hotel, managed by Pyramid Global Hospitality, stands as a beacon of exceptional service and employee satisfaction in the Newport Beach area. With its dedication to being the best employer locally, Renaissance Newport Beach offers a vibrant culture marked by comprehensive full benefit plans including 401k with company match and attractive bonus programs. The hotel's core values emphasize personal development, people-centric approaches, and a genuine desire to see team members succeed. The hotel fosters a culture where each team member contributes meaningfully to delivering outstanding service and creating memorable guest experiences. At the Renaissance Newport Beach, the goal is to be a place that guests and employees alike want to come to, not just pass through.

The role available at this renowned property is a full-time kitchen leadership position, offering a competitive wage ranging from $23.00 to $24.00 per hour. The position involves leading the kitchen operations on-site, ensuring seamless day-to-day management of the culinary team while upholding high standards for food quality, sanitation, and customer service. The role requires a hands-on approach, involving directing kitchen staff, filling in gaps when needed, setting performance standards, and fostering a culture of collaboration and mutual respect.

Responsibilities in this pivotal role include overseeing staffing levels to meet guest service and financial targets, managing departmental budgets, and implementing safety procedures to maintain a secure working environment. The position also demands active involvement in menu development, food presentation standards, and adherence to food handling certifications. Leadership duties extend to mentoring staff, managing performance appraisals, and ensuring compliance with both company policies and local operating standards.

This leadership role not only requires culinary expertise but also strong interpersonal and communication skills to motivate and influence the team effectively. Exceptional customer service is central to the position, with an emphasis on creating a welcoming atmosphere, handling guest feedback, and continually improving service quality. The role offers a chance to work in a dynamic, supportive environment that values diversity, ongoing professional growth, and a People First culture. Joining the Renaissance Newport Beach Hotel means being part of a team dedicated to excellence and making a difference in the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • minimum 5 years of professional kitchen experience
  • at least 2 years in a supervisory role
  • ability to perform manual kitchen tasks with dexterity
  • ability to lift up to 250 lbs using hand carts
  • ability to stand for extended periods in confined spaces
  • capacity to work in temperatures ranging from -15 to 130 degrees
  • ability to push, pull, and lift up to 50 lbs continuously
  • excellent communication skills
  • strong leadership and organizational skills

Job Qualifications

  • Advanced culinary training or certification
  • strong understanding of various cooking techniques and cuisines
  • proven leadership ability in a high-pressure environment
  • excellent organizational and time management skills
  • strong verbal and written communication skills
  • minimum of 5 years professional kitchen experience
  • at least 2 years supervisory experience

Job Duties

  • Provides direction for all day-to-day kitchen operations
  • understands employee positions to perform duties or arrange replacements
  • provides guidance and sets performance standards
  • leads by example with honesty and integrity
  • builds trust and cooperation among team members
  • ensures fair administration of property policies
  • reviews staffing levels to meet service and financial goals
  • establishes open, collaborative relationships with employees
  • solicits employee feedback and addresses concerns
  • supervises and coordinates food preparation activities
  • demonstrates new cooking techniques and equipment
  • develops and implements purchasing and receiving guidelines
  • establishes performance, budget, and team goals
  • communicates and enforces safety procedures
  • manages controllable expenses including food cost and supplies
  • participates in budgeting processes
  • ensures brand safety standards
  • directs menu development
  • monitors food quality and presentation
  • ensures compliance with food handling and sanitation standards
  • maintains employee certification requirements
  • prepares and cooks foods for regular and special events
  • promotes exceptional customer service behaviors
  • coaches employees on guest needs and service improvements
  • manages daily operations to meet customer expectations
  • exemplifies leadership in guest hospitality
  • interacts with guests for feedback
  • handles guest complaints
  • empowers employees to deliver excellent service
  • reviews guest satisfaction data for improvement
  • coaches and mentors staff for professional development
  • administers performance appraisals and discipline
  • collaborates with banquet and catering teams on training
  • observes employee service behaviors and provides feedback
  • ensures disciplinary procedures comply with standards
  • communicates with teams using multiple channels
  • analyzes information to solve problems effectively
  • applies sufficient manual dexterity using kitchen tools
  • lifts and moves heavy goods safely
  • stands and works continuously in confined spaces
  • operates in extreme temperature ranges
  • performs physical tasks involving pushing and lifting up to 50 lbs continuously

Job Criteria

Experience

Mid Level (3-7 years)


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