Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.28 - $36.39
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and development opportunities
Paid holidays

Job Description

Chinese Hospital, located in the vibrant San Francisco Bay Area, is a well-established healthcare institution committed to providing exceptional medical services to diverse communities, including a significant Asian population. Known for blending traditional and modern healthcare practices, Chinese Hospital focuses on culturally sensitive care, ensuring that patients receive treatments tailored to their unique needs. The hospital prides itself on its dedicated staff, innovative programs, and commitment to community health and wellness. With a robust Food and Nutrition Services department, the hospital plays a crucial role in delivering nutritious, safe, and therapeutic meals to patients, staff, and visitors. The hospital upholds high standards of hygiene, safety, and dietary management that comply with local and state regulations, making it a leader in healthcare food services in the region.

This role appointed within the Food and Nutrition Services department reports directly to the Food and Nutrition Services Manager and is a full-time position. This role is centered on preparing and supervising food service operations catering to hospital patients, staff, and guests. The successful candidate will ensure compliance with the hospital's policies and local health codes, maintaining top sanitation and safety standards. They will manage dietary staff activities, oversee food preparation, assembly of patient trays, and cafeteria and catering services, guaranteeing that meals meet the specific dietary and therapeutic requirements of patients. Moreover, this role involves inventory management, supervising food storage and deliveries, and ensuring cost-effective operations by minimizing waste and maintaining portion control. The job also requires maintaining and updating departmental procedures, supporting performance improvement initiatives, and acting in the manager's stead administratively when necessary.

A crucial aspect of this position is the ability to communicate effectively in both English and Cantonese (or Toisan dialect), reflecting the hospital's patient demographics. The position demands strong organizational skills, initiative, adaptability, and a team leadership mindset to foster a cooperative and efficient working environment. The candidate should be adept at multitasking, problem-solving, and maintaining a positive rapport with both staff and patients, building a supportive atmosphere within the Food and Nutrition Services department. The compensation for this position starts at $24.28 to $36.39 per hour, with final salary determined by qualifications and experience. This role offers an opportunity to contribute significantly to a respected healthcare provider in a dynamic, multicultural setting, leveraging culinary skills and supervisory expertise to enhance patient care and satisfaction.

Job Requirements

  • Bilingual in Cantonese (or Toisan) and English, able to read and write both languages
  • Food Handler Certificate within 30 days of hire
  • Ability to pass pre-employment health screening
  • Strong communication skills
  • Ability to take initiative and adapt to changing priorities
  • Strong time management and prioritization skills
  • Ability to multitask with attention to detail

Job Qualifications

  • Bilingual in Cantonese (or Toisan) and English, able to read and write both languages
  • Food Handler Certificate (within 30 days of hiring)
  • Ability to pass pre-employment health screening
  • Strong communication skills
  • Ability to take initiative and adapt to changing priorities
  • Strong time management and prioritization skills
  • Ability to multitask with attention to detail
  • High school diploma or GED preferred
  • Previous healthcare food service cooking and supervisory experience preferred
  • Knowledge or ability to learn therapeutic diets and meal patterns

Job Duties

  • Perform simple calculations, read, write and communicate in Chinese and English
  • Use all necessary food service equipment including dish machine, food processor and coffee urn
  • Apply food service sanitation knowledge and use acceptable food handling and serving techniques
  • Ensure food safety by observing time and temperature controls
  • Maintain a clean and organized department including cooking, kitchen, cafeteria and storage areas
  • Supervise staff in daily cleaning and special cleaning assignments
  • Observe all safety policies and practice safe work habits
  • Understand and comply with the hospital's operating policies and procedures
  • Assist in development of department policies, schedules and cleaning assignments
  • Collect and manage performance improvement data
  • Prepare and serve food according to modified diets and menus
  • Plan menus for patients, cafeteria and catering functions
  • Supervise dietary aides in food preparation, serving, holding and storage
  • Monitor refrigerator inventories and manage food expiration
  • Use batch-cooking methods to reduce overproduction and maintain food quality
  • Coordinate food production to ensure timely and quality food service
  • Taste food and adjust seasoning to maintain quality
  • Write and update standardized recipes
  • Monitor portion control especially for therapeutic diets
  • Assist in personnel scheduling and time card processing
  • Oversee patient tray-line, cafeteria and catering services
  • Manage food and supplies inventories and ordering
  • Receive deliveries and ensure quality and quantity of stock
  • Enforce safety precautions and hazardous material disposal guidelines
  • Enforce personal hygiene compliance
  • Perform cafeteria sales consolidations and petty cash management
  • Consult with FNS manager on operational matters
  • Assume administrative duties in manager's absence
  • Comply with CHA Compliance Handbook and report violations
  • Provide guidance and supervise staff with good rapport and cooperation
  • Make fair and informed decisions in staff management
  • Maintain a positive working environment
  • Establish appropriate relations with patients, guests and staff
  • Seek continuous improvement ideas for the department
  • Adapt to changing workloads and work creatively and flexibly
  • Model qualified, competent and cooperative team leadership
  • Assist in recruitment, orientation, and training of new employees
  • Recommend staff for re-training and cross-training
  • Conduct in-service education for staff
  • Maintain Food Safety Sanitation Certification
  • Represent hospital at job-related conferences and workshops
  • Ensure departmental operations meet short and long term goals
  • Update job descriptions and departmental schedules
  • Assist in employee counseling and performance evaluations
  • Demonstrate cost-conscious attitude to avoid waste and minimize energy use
  • Assist with processing dietary invoices and meal statistics
  • Follow hospital and departmental policies, including safety and compliance
  • Participate in mandatory training, staff meetings, and drills
  • Provide excellent customer service and anticipate needs
  • Communicate progress and cooperate positively with coworkers
  • Accept and perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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