Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $20.25
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
no overnight hours
employee discount
Career growth potential
flexible schedule
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick time
Employee assistance program
flexible spending accounts
legal insurance
Pet insurance
401(k) plan with match and immediate vesting
Discounts on entertainment and travel

Job Description

El Pollo Loco is a renowned fast-casual restaurant chain specializing in fire-grilled chicken with a unique commitment to delivering flavorful and craveable meals. With a strong emphasis on quality, freshness, and a memorable dining experience, El Pollo Loco has become a popular destination for customers seeking bold, authentic flavors and healthy meal options. The company fosters a spirited and energetic work environment, valuing each employee as an essential ingredient in their recipe for success. They invest in their people by encouraging growth, creativity, and teamwork, creating a workplace where employees can develop their skills and build rewarding careers.

The Grill Master position at El Pollo Loco is a frontline role that goes beyond cooking. It is about igniting the El Pollo Loco experience for every guest by preparing grilled and hot food items that meet the company’s high standards for taste, presentation, and safety. This role requires passion, energy, and dedication to following strict grilling procedures while maintaining a clean and safe work area. Grill Masters are responsible for marinating, seasoning, and cooking chicken and other grilled proteins, ensuring every order is prepared to perfection. They play a critical role in monitoring food quality, temperature, and presentation to consistently deliver "Best in Class" guest experiences.

As a Grill Master, you will contribute not only to preparing delicious food but also to creating unforgettable moments for customers through excellent service and attention to detail. The company offers competitive pay, no overnight shifts, flexible scheduling for full-time or part-time hours, and a robust benefits package including medical, dental, vision insurance, paid vacation and sick leave, and a 401(k) plan with matching contributions. Employee discounts, career growth opportunities, and additional perks such as legal and pet insurance further enhance the value of working at El Pollo Loco. The culture emphasizes respect, collaboration, and employee well-being, making it an ideal workplace for individuals looking to launch or advance their careers in the food service industry. The Grill Master position heralds a chance to be part of a vibrant team where your passion and skills directly impact the customer experience and the company’s success.

Job Requirements

  • High school diploma or equivalent preferred
  • Obtain Food Handler Certification promptly upon hire
  • Previous experience in customer service or food service preferred but not required
  • Ability to stand for extended periods and work in a fast-paced environment
  • Ability to follow detailed food safety and preparation guidelines
  • Must be at least 18 years of age
  • Flexibility to work full-time or part-time shifts
  • Must be able to satisfactorily perform essential job functions

Job Qualifications

  • Obtain Food Handler Certification promptly upon hire, adhering to EPL policy and state regulations
  • Previous experience in customer service or food service is preferred but not required
  • Must be able to satisfactorily perform the essential functions of the job
  • Ability to work flexible schedules including full-time or part-time hours
  • Commitment to following precise company standards for food preparation and safety
  • Strong teamwork and communication skills

Job Duties

  • Prepare, marinate, season, cook, stock and rotate chicken and other grilled proteins according to company standards
  • Receive orders, cut cooked chicken, and arrange proteins for proper presentation on the plate or in the applicable packaging apparatus
  • Monitor holding time for grilled proteins and take corrective actions when hold time expires or when product quality fails to meet company standards
  • Maintain and ensure that all cooked proteins are at proper serving temperature
  • Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or grilling
  • Clean and sanitize the entire work area including all equipment, tools, storage containers, grills and hoods
  • Perform other duties as assigned by management to support restaurant operations

Job Criteria

Experience

Entry Level (1-2 years)


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