Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
meal discounts

Job Description

IHOP is a renowned multinational restaurant chain known primarily for its breakfast offerings and casual dining experience. With a strong presence across the United States and internationally, IHOP has built a reputation for serving quality food in a welcoming and family-friendly atmosphere. The brand prides itself on its commitment to delivering exceptional customer service, innovative menu items, and adherence to rigorous health and safety standards. Established as a favorite dining destination, IHOP is continuously evolving to meet customer preferences and maintaining consistent quality standards through comprehensive training and operational protocols.

The role available at IHOP located in Los Angeles, CA, involves a vital position in the kitchen team responsible for the preparation, cooking, and proper plating of food items. This position ensures all food is prepared according to IHOP's Standard Operating Procedures (SOP) and complies with local regulations. As a kitchen team member, the individual will work closely with other staff to maintain efficient kitchen operations while upholding IHOP's standards related to food safety, sanitation, and presentation. The role demands a keen attention to detail, excellent organizational skills, and a commitment to maintaining a clean and safe work environment.

The team member in this role will be expected to master IHOP-specific culinary terminology, plating techniques, menu items, and handling of specialized galley utensils. This knowledge is essential to uphold the consistency and quality that IHOP customers expect with every meal. Additionally, compliance with IHOP’s uniform and appearance policies is mandatory to maintain the professional image of the restaurant.

Due to the physical nature of the job, candidates should be prepared to stand and navigate the kitchen for prolonged periods, lifting and moving items of various weights safely. IHOP conducts regular training courses to ensure staff are updated on the best practices and procedures necessary to operate efficiently and safely within the kitchen environment. The ability to understand written and oral instructions in English or Spanish is important as it facilitates communication within the team and accuracy in food preparation based on customer orders and recipes.

This position offers a dynamic work environment where team collaboration and effective communication are essential. Employees will be working in a setting that may expose them to various environmental factors such as airborne particles, varying temperatures, and noise, which are characteristic of busy restaurant kitchens. IHOP’s dedicated team encourages growth, learning, and adherence to safety and operational protocols, ensuring that each team member can succeed and contribute to the brand’s longstanding reputation for excellence. Opportunities exist for those who demonstrate dedication and a strong work ethic to progress within the company.

IHOP is an equal opportunity employer committed to diversity in the workplace and providing reasonable accommodations for individuals with disabilities. The position is located at 2912 S. Sepulveda Blvd, Los Angeles, CA 90064, within the property known as 712 - S Sepulveda Blvd. IHOP invites applications from motivated individuals who are eager to be part of a respected and growing hospitality establishment, striving to deliver great food and memorable guest experiences every day.

Job Requirements

  • Six months to one year of related experience and/or training, or equivalent
  • Ability to read and comprehend instructions, correspondence, and memos
  • Ability to understand oral instructions in English and read English or Spanish well enough to understand recipes and customers food orders
  • Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Completion of IHOP training coursework as assigned

Job Qualifications

  • Six months to one year of related experience and/or training, or equivalent
  • Ability to read and comprehend instructions, correspondence, and memos
  • Ability to understand oral instructions in English and read English or Spanish well enough to understand recipes and customers food orders
  • Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Completion of IHOP training coursework as assigned

Job Duties

  • Develop and maintain professional functional working relationships with IHOP employees
  • Prepare food according to specifications set forth in the IHOP SOP manuals
  • Memorize and apply all IHOP-specialized galley terminology, plating, menu items, procedures, galley utensils, abbreviations, and methodologies
  • Maintain a clean and sanitary work station
  • Comply with all local and SOP health, sanitation, and safety guidelines
  • Comply with IHOP uniform and appearance standards per SOP guidelines
  • Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor

Job Criteria

Experience

Entry Level (1-2 years)


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