Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
uniform provided

Job Description

IHOP, a globally recognized restaurant brand known for its warm hospitality and family-friendly dining experience, is currently seeking dedicated culinary team members at its Green Bay, WI location. Established as a leading breakfast and casual dining franchise, IHOP offers a diverse menu featuring a wide range of delicious pancakes, omelets, and classic American fare. The brand prides itself on delivering exceptional food quality and customer service, creating a welcoming environment for all guests.

This IHOP location at 2415 S Oneida Street in Green Bay, WI, operates with a strong commitment to maintaining high standards of food safety, cleanliness, and operational excellence. The restaurant is part of IHOP's larger network of franchises, each following comprehensive Standard Operating Procedures (SOP) and health regulations set forth by both local authorities and the IHOP corporate office. IHOP's team is passionate about fostering a culture of respect, teamwork, and continuous improvement, ensuring that every guest leaves satisfied with their dining experience.

The role of the Culinary Associate at IHOP is an integral position responsible for storing, preparing, cooking, and plating food items in strict adherence to IHOP's SOP regulations and local health guidelines. This position focuses on upholding IHOP's trademark quality and consistency in every dish served to customers. Qualified candidates will bring attention to detail, a commitment to cleanliness, and a passion for culinary arts. They will engage with team members professionally to maintain a cooperative work environment and ensure efficient kitchen operations.

The Culinary Associate is expected to memorize and apply specialized IHOP terminology, plating techniques, menu items, and methodologies. Adherence to IHOP’s uniform and appearance standards is mandatory to reflect the brand’s professional image. Employees are also required to maintain a clean and sanitary work station at all times, ensuring compliance with all health, sanitation, and safety protocols.

In addition to food preparation duties, Culinary Associates may be assigned special tasks by the General Manager, Assistant Manager, or acting supervisors to support smooth restaurant operations. Physical requirements of the job include regular standing, walking, sitting, reaching, stooping, kneeling, and occasionally lifting weights up to 100 pounds. This role often exposes employees to typical kitchen environments involving fumes, airborne particles, and temperature variations.

IHOP provides ongoing training opportunities to help team members develop their skills and understanding of food preparation standards, safety practices, and customer service excellence. This is an entry-level position suitable for individuals seeking to grow in the hospitality industry, equipped with flexible schedules and the potential for advancement within the company. IHOP encourages diversity, equity, and inclusion among its workforce, welcoming applicants from various backgrounds and experiences.

Job Requirements

  • Six months to one year of related experience and/or training, or equivalent
  • Ability to read and comprehend instructions, correspondence, and memos
  • Ability to understand oral instructions in English and read English or Spanish well enough to understand recipes and customers food orders
  • Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Must be at least 18 years old to operate kitchen equipment

Job Qualifications

  • Six months to one year of related experience and/or training, or equivalent
  • Ability to read and comprehend instructions, correspondence, and memos
  • Ability to understand oral instructions in English and read English or Spanish well enough to understand recipes and customers food orders
  • Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • IHOP training course work as assigned

Job Duties

  • Develop and maintain professional functional working relationships with IHOP employees
  • Prepare food according to specifications set forth in the IHOP SOP manuals
  • Memorize and apply all IHOP-specialized galley terminology, plating, menu items, procedures, galley utensils, abbreviations, and methodologies
  • Maintain a clean and sanitary work station
  • Comply with all local and SOP health, sanitation, and safety guidelines
  • Comply with IHOP uniform and appearance standards per SOP guidelines
  • Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor

Job Criteria

Experience

Entry Level (1-2 years)


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