Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $16.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Training and development opportunities
Positive work environment
Opportunities for advancement

Job Description

Wingstop is a renowned fast-food restaurant chain specializing in delicious chicken wings with a variety of mouth-watering flavors and sides. Established with the mission to provide guests with an exceptional dining experience through quality food and excellent customer service, Wingstop has grown to become a popular destination for wing lovers across many locations. The company prides itself on maintaining a vibrant, friendly environment that reflects its commitment to guest satisfaction and operational excellence. As a company, Wingstop focuses on upholding high standards in food preparation, sanitation, and customer interaction to ensure every visit leaves a lasting positive impression.

Wingstop... Show More

Job Requirements

  • Must be 18 years or older
  • Has restaurant industry experience
  • Maintains a calm, tactful demeanor when dealing with difficult situations
  • Must have reliable transportation
  • Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products
  • Ability to practice safe cooking procedures
  • Ability to handle guest complaints professionally
  • Ability to work well under pressure and at a fast pace

Job Qualifications

  • Guest service mentality
  • Has a genuine desire to serve the customer
  • Well organized and detail oriented
  • Ongoing learner
  • Exhibits insatiable curiosity and an interest in self improvement
  • Has an outgoing personality
  • Strong work ethic
  • Has restaurant industry experience
  • Maintains a calm, tactful demeanor when dealing with difficult situations
  • Must have an outgoing and positive attitude in dealing with guests
  • Proven ability to work well under pressure and at a fast pace
  • Must be 18 years or older
  • Must have reliable transportation
  • Maintains regular and predictable experience

Job Duties

  • Ensure that each guest has a positive, long lasting impression of the Wingstop experience
  • Practice safe cooking procedures
  • Quickly scan and comprehend the order tickets
  • Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order
  • Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer
  • According to Wingstop standards, sauce, season and package all orders
  • Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless Strips into the proper sauce bowls
  • Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips and Fries in the proper fryers and baskets
  • Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment
  • Assist in keeping the kitchen clean throughout the shift maintaining clean as you go and at closing time
  • Immediately notify Manager on Duty of all safety, sanitation or employee issues
  • Assist other employees as needed
  • Follow directions given by Manager or Supervisor
  • Know and thoroughly understand the importance of good hygiene and food handling practices
  • Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products
  • Bring issues or concerns to the attention of the supervisor
  • Be willing to ask for help
  • Identify and introduce new ideas and solutions to create efficiency in the operation
  • Represent the brand and department in a professional and polished manner at all times
  • Greet all guests in a timely manner (3-5 seconds at most)
  • Handle all orders and inquiries in a friendly and professional manner
  • Manage all guest issues or complaints
  • Manage all safety, sanitation or employee issues
  • Assist all other positions when necessary
  • Ensure the safe handling procedures are followed at all times
  • Follow the cash management process, and properly ring in all sales through the POS system
  • Work to better the guest experience by asking for add-on sales that will complement their order

Job Location

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