Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Training and development opportunities
Positive work environment
Opportunities for advancement
Job Description
Wingstop is a renowned fast-food restaurant chain specializing in delicious chicken wings with a variety of mouth-watering flavors and sides. Established with the mission to provide guests with an exceptional dining experience through quality food and excellent customer service, Wingstop has grown to become a popular destination for wing lovers across many locations. The company prides itself on maintaining a vibrant, friendly environment that reflects its commitment to guest satisfaction and operational excellence. As a company, Wingstop focuses on upholding high standards in food preparation, sanitation, and customer interaction to ensure every visit leaves a lasting positive impression.
Wingstop... Show More
Wingstop... Show More
Job Requirements
- Must be 18 years or older
- Has restaurant industry experience
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Must have reliable transportation
- Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products
- Ability to practice safe cooking procedures
- Ability to handle guest complaints professionally
- Ability to work well under pressure and at a fast pace
Job Qualifications
- Guest service mentality
- Has a genuine desire to serve the customer
- Well organized and detail oriented
- Ongoing learner
- Exhibits insatiable curiosity and an interest in self improvement
- Has an outgoing personality
- Strong work ethic
- Has restaurant industry experience
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Must have an outgoing and positive attitude in dealing with guests
- Proven ability to work well under pressure and at a fast pace
- Must be 18 years or older
- Must have reliable transportation
- Maintains regular and predictable experience
Job Duties
- Ensure that each guest has a positive, long lasting impression of the Wingstop experience
- Practice safe cooking procedures
- Quickly scan and comprehend the order tickets
- Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order
- Coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer
- According to Wingstop standards, sauce, season and package all orders
- Accurately count the cooked Bone-In Wings, Boneless Wings and Boneless Strips into the proper sauce bowls
- Cook and prepare Bone-In Wings, Boneless Wings and Boneless Strips and Fries in the proper fryers and baskets
- Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment
- Assist in keeping the kitchen clean throughout the shift maintaining clean as you go and at closing time
- Immediately notify Manager on Duty of all safety, sanitation or employee issues
- Assist other employees as needed
- Follow directions given by Manager or Supervisor
- Know and thoroughly understand the importance of good hygiene and food handling practices
- Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products
- Bring issues or concerns to the attention of the supervisor
- Be willing to ask for help
- Identify and introduce new ideas and solutions to create efficiency in the operation
- Represent the brand and department in a professional and polished manner at all times
- Greet all guests in a timely manner (3-5 seconds at most)
- Handle all orders and inquiries in a friendly and professional manner
- Manage all guest issues or complaints
- Manage all safety, sanitation or employee issues
- Assist all other positions when necessary
- Ensure the safe handling procedures are followed at all times
- Follow the cash management process, and properly ring in all sales through the POS system
- Work to better the guest experience by asking for add-on sales that will complement their order
Job Location
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