Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,915.00 - $98,873.00
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
Vision
prescription drug coverage
Paid holidays
Paid vacation
Paid sick leave
Paid parental leave
TMRS retirement (2:1 matching)
Deferred Compensation
Term life AD&D
Dependent life
Flex benefits
Employee health clinic
educational assistance
Job Description
The City of College Station, located in Texas, is a vibrant community renowned for its commitment to fostering economic growth and enhancing the quality of life for its residents and visitors alike. As a city government entity, it prioritizes effective economic development strategies and tourism initiatives to boost the local economy and create a welcoming environment for both business and leisure. The Economic Development Department of College Station plays a crucial role in driving these efforts by organizing events, coordinating with local businesses, and promoting the city as a prime destination for conventions and leisure tourism. The department is dedicated to facilitating positive experiences for visitors, which in turn supports the city’s broader goals of economic vibrancy and community engagement.
The Servicing & Events Coordinator position is a full-time role based in College Station, TX, offering a salary range between $65,915.00 and $98,873.00 annually, with the hiring range specifically set between $65,915.00 and $75,802.25. Reporting directly to the Conventions Manager, the Coordinator is instrumental in planning, organizing, promoting, and executing a variety of convention enhancements and leisure tourism activities. This role focuses on ensuring that all tourism-related events meet the needs and expectations of both customers and visiting tourists, thereby enhancing overall visitor satisfaction.
The Coordinator acts as the primary liaison between the department and event clients, managing the development and implementation of public events aimed at residents and visitors of College Station. Through strategic partnerships and innovative event planning, the Coordinator helps to integrate leisure activities into cohesive campaigns designed to elevate local tourism and maximize economic impact. Furthermore, the role includes supervisory responsibilities over interns, part-time, and seasonal staff, encompassing interviewing, training, motivating, and evaluating performance to maintain a high level of service quality.
Key responsibilities of the Servicing & Events Coordinator also include assessing and improving customer service quality through participant feedback, managing budgets and operational records, coordinating hospitality services, and acting as a liaison with contractors and community organizations. The position requires adept communication skills to collaborate with clients, vendors, and internal teams, ensuring every aspect of event logistics is managed effectively from setup to clean-up. The Coordinator also oversees volunteer activities, problem-solving client issues, maintaining inventory in customer management systems, and representing the department in various committees and boards.
This role demands a proactive professional with at least a bachelor's degree in event planning, management, hospitality, or a related field, combined with three years of relevant experience including supervisory duties. The ideal candidate will possess excellent written and oral communication skills, a valid Texas Driver’s License, and the flexibility to work weekends, evenings, and holidays as required. The City of College Station offers a robust benefits package including medical, dental, vision, and prescription drug coverage, paid leave options, retirement matching, and more, underscoring its commitment to employee wellbeing and professional development.
The Servicing & Events Coordinator position is a full-time role based in College Station, TX, offering a salary range between $65,915.00 and $98,873.00 annually, with the hiring range specifically set between $65,915.00 and $75,802.25. Reporting directly to the Conventions Manager, the Coordinator is instrumental in planning, organizing, promoting, and executing a variety of convention enhancements and leisure tourism activities. This role focuses on ensuring that all tourism-related events meet the needs and expectations of both customers and visiting tourists, thereby enhancing overall visitor satisfaction.
The Coordinator acts as the primary liaison between the department and event clients, managing the development and implementation of public events aimed at residents and visitors of College Station. Through strategic partnerships and innovative event planning, the Coordinator helps to integrate leisure activities into cohesive campaigns designed to elevate local tourism and maximize economic impact. Furthermore, the role includes supervisory responsibilities over interns, part-time, and seasonal staff, encompassing interviewing, training, motivating, and evaluating performance to maintain a high level of service quality.
Key responsibilities of the Servicing & Events Coordinator also include assessing and improving customer service quality through participant feedback, managing budgets and operational records, coordinating hospitality services, and acting as a liaison with contractors and community organizations. The position requires adept communication skills to collaborate with clients, vendors, and internal teams, ensuring every aspect of event logistics is managed effectively from setup to clean-up. The Coordinator also oversees volunteer activities, problem-solving client issues, maintaining inventory in customer management systems, and representing the department in various committees and boards.
This role demands a proactive professional with at least a bachelor's degree in event planning, management, hospitality, or a related field, combined with three years of relevant experience including supervisory duties. The ideal candidate will possess excellent written and oral communication skills, a valid Texas Driver’s License, and the flexibility to work weekends, evenings, and holidays as required. The City of College Station offers a robust benefits package including medical, dental, vision, and prescription drug coverage, paid leave options, retirement matching, and more, underscoring its commitment to employee wellbeing and professional development.
Job Requirements
- Bachelor's degree in event planning, management, hospitality, or related field
- Three years experience related to area of assignment, including supervisory experience
- Valid Texas driver's license
- Experience in implementing and coordinating a variety of events
- Excellent written and oral communication skills
- Available to work weekends, evenings, and holidays
Job Qualifications
- Bachelor's degree in event planning, management, hospitality, or related field
- Three years experience related to area of assignment, including supervisory experience
- Valid Texas driver's license
- Excellent written and oral communication skills
- Experience in implementing and coordinating a variety of events
- Ability to work weekends, evenings, and holidays
Job Duties
- Serve as primary department contact with event clients in the development, implementation, and coordination of public events targeted for College Station visitors and residents
- Establish partnerships with existing leisure events and create complementary activities to create cohesive campaigns that boost local tourism efforts and increase economic impacts
- Responsible for overseeing and coordinating the work activities of interns or part-time/seasonal staff which includes the following: interviewing, supervising, training, motivating, and evaluating performance
- working with employees to correct deficiencies
- identifying and resolving employee concerns and/or problems
- directing work
- and making hiring, terminating and disciplinary decisions or recommendations
- Assess quality of customer service for assigned events through the distribution and evaluation of participant surveys
- Develop and implement methods for improvement
- Prepare and manage associated cost center budgets, operational records and reports, and achieve revenue goals
- Responsible for Economic Development & Tourism Department events for sales efforts and those associated events like the Meeting Planners Showcase
- Act as liaison, which may include but not limited to conferring with representatives of contractors, other area businesses, institutions, and organizations to coordinate programs and event logistics
- Coordinate hospitality services for conventions events in conjunction with tourism staff while coordinating with other user groups, and community events
- Communicate with clients/vendors to identify their preferences and facilitate the process to meet their needs and expectations, including but not limited to, collaborating with internal team members and/or other divisions departments to ensure their work operations align with the objectives of the client/vendors
- Coordinate and identify event requirements with meeting planners, including but not limited to vendors and all event logistics, from setting up event to event clean up
- Responsible for overseeing and coordinating the work activities of volunteers which includes the following: scheduling, supervising, training and motivating
- Assist in resolving clients' issues/problems by negotiating solutions effective for satisfactory resolution
- Maintain adequate inventory in the Customer Relationship Management software and upkeep of equipment used in the operation of assigned events
- Represent the department by serving on internal and external committees and boards as requested
- Perform other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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