Convention Services | Event Manager

Miami Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Tuition Reimbursement

Employee wellness programs

Job Description

Fontainebleau Miami Beach is a legendary oceanfront resort located on the prestigious Collins Avenue in the heart of Miami Beach's Millionaire's Row. Originally opened in 1954 and designed by the renowned architect Morris Lapidus, Fontainebleau remains one of the most historically and architecturally significant hotels in the region. It combines a spectacular blend of Golden Era glamour with modern luxury, creating a unique and vibrant guest experience that merges striking design, contemporary art, music, fashion, and state-of-the-art technology. The hotel's vision is to create an environment where guests can enjoy an array of activities including dining, shopping, relaxing at the spa, or attending events – all while feeling free to define their perfect day. As a beacon of luxury hospitality, Fontainebleau is committed to maintaining its reputation as an iconic destination where every guest plays their unique part.

The role being offered is within the Catering and Convention Services department, where the successful candidate will be responsible for reviewing, coordinating, and managing group, convention, and program events as assigned by the Director of Catering and Convention Services. This position demands excellent communication between the client and the hotel to ensure seamless execution of events from the pre-planning phase through post-departure. The Coordinator will play a pivotal role in ensuring that every event runs smoothly, meeting the high standards set by Fontainebleau and delivering exceptional service. Responsibilities include managing contracts for group events, maximizing revenue through innovative menu and event theme ideas, and ensuring efficient use of space. The position also requires fostering strong relationships with clients and hotel staff, coordinating pre-conference meetings, and maintaining high levels of service with timely and accurate communication throughout the event duration. This role is ideal for a hospitality professional with a passion for event planning and a proven ability to manage multiple aspects of large-scale events within a luxury hotel environment. The opportunity offers a dynamic work atmosphere where one can contribute to memorable experiences in a world-class setting.

Job Requirements

Minimum of two years convention services, catering and hotel operations experience
Experience in a large convention hotel
Bachelor's Degree in Hospitality Management, Administration or related discipline preferred

Job Qualifications

Strong culinary and beverage knowledge and interest
Knowledge and understanding of the hotel guest room inventory
Proven ability to plan and organize events effectively with acute attention to detail
Assertive, professional and positive approach with ability to develop and lead in a team environment
Ability to develop strong professional relationships with vendors, guests and employees
Effective communication skills and ability to establish and maintain working relationships with staff
Minimum of two years convention services, catering and hotel operations experience
Experience in a large convention hotel
Bachelor's Degree in Hospitality Management, Administration or related discipline preferred

Job Duties

Manage and execute the terms of the contract for group programs as outlined by the sales manager and Fontainebleau standards
Maximize food, beverage and auxiliary revenues by selling menus, themes and experiences or activities
Communicate all details of assigned groups, conventions, weddings, programs to all departments professionally and in a timely manner using Convention Resumes, Banquet Event Orders and internal correspondence
Establish close working relationships with clients and Fontainebleau team members
Efficiently reserve and utilize function space to maximize revenues while minimizing space consumption
Facilitate pre-conference meetings with clients and key hotel staff
Work closely with clients and hotel departments throughout assigned programs by providing assistance and information at appropriate times
Maintain a high level of service by providing accurate and timely information and feedback
Adhere to all standards and procedures as outlined by Fontainebleau
Accurately forecast banquet revenue, covers and average checks based on group assignments
Conduct pre-planning site meetings and assist in the sales process where required
Maintain the integrity of Sales and Catering at all times
Perform other related duties as assigned