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Convention Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $62,000.00 - $65,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Vacation leave
sick leave
Pet insurance
401(k) savings plan

Job Description

The Astor Crowne Plaza New Orleans stands as a premier luxury hotel located at the vibrant intersection where Canal Street meets Bourbon Street, right in the heart of the historic French Quarter. This location offers guests a unique blend of rich cultural experiences and elegant comfort. With free Wi-Fi, flat screen HD televisions, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant, and a state-of-the-art fitness facility, the hotel caters to both leisure and business travelers looking for an exceptional stay in New Orleans. The French Quarter's unparalleled array of festivals, theater, music, cultural exhibits, and culinary delights are... Show More

Job Requirements

  • prior experience in hospitality with specific experience in catering sales
  • minimum of one year in hospitality industry
  • must have experience at similar size and quality hotel
  • must possess computer skills including Microsoft Word, Excel, and Delphi
  • knowledge of sales techniques including closing and negotiating skills
  • ability to work under time constraints and deadlines
  • ability to comply with attendance rules and be available to work regularly

Job Qualifications

  • prior experience in hospitality with specific experience in catering sales
  • minimum of one year in hospitality industry
  • experience at similar size and quality hotel
  • proficient in Microsoft Word, Excel, and Delphi
  • knowledge of sales skills, revenue management, training, and motivation of peers
  • understanding of hotel features, benefits, and competing hotels in market
  • ability to execute action plans
  • knowledge of hotel operations including marketing plans, safety programs, labor relations, business plans, repairs, maintenance, budget forecasting, quality assurance, hospitality law, and long-range planning
  • effective verbal and written communication skills adapted to different audiences

Job Duties

  • create desired conference and meet clients’ needs through active communication, planning, and team leadership
  • understand both monthly forecasting and annual budget process
  • raise meeting planner evaluation scores and implement effective methods to exceed satisfaction
  • optimize room rental charges
  • participate in re-booking repeat business maintaining long-term client relationships
  • actively participate in industry organizations such as NACE and MPI
  • prepare and execute banquet event orders collaborating with banquet department

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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