Convention Services Manager

Pyramid Global Hospitality is a renowned hospitality management company that embodies the philosophy of putting people first. Established with a commitment to creating a supportive, inclusive, and diverse work environment, Pyramid Global Hospitality thrives on fostering growth, development, and wellbeing among its employees. With a portfolio of over 230 properties worldwide, Pyramid Global Hospitality is dedicated to cultivating a culture that values meaningful relationships and ensures every team member has the resources and opportunities to succeed. The company prioritizes employee development through ongoing training and career advancement programs, ensuring a dynamic workplace where both new entrants and seasoned professionals in the hospitality industry can flourish.

A notable property under the Pyramid Global Hospitality umbrella is the InterContinental Seattle Bellevue, a distinguished luxury hotel located in the vibrant downtown Bellevue area. This hotel stands out as a symbol of modern luxury, featuring 208 elegantly appointed guest rooms and an impressive 12,000 square feet of meeting and event space. Designed by the internationally acclaimed Hirsch Bedner Associates, the property exemplifies sophistication and innovation, creating an environment that offers guests a truly authentic and premium experience.

The position of Convention Services Manager at InterContinental Seattle Bellevue offers an exciting and fulfilling opportunity for hospitality professionals who are passionate about creating memorable events and seamless guest experiences. This role is pivotal in coordinating large-scale conventions and events, encompassing everything from initial planning stages to flawless execution. The Convention Services Manager acts as an essential liaison between clients, internal teams, and vendors, ensuring that every aspect of the event meets the highest standards of quality and professionalism.

Reporting directly to the Director of Catering, the Convention Services Manager focuses on scheduling, logistics, and client communication rather than sales, though collaboration with sales and marketing teams is essential. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities under time-sensitive conditions. The Manager will navigate the complexities of event logistics, including room setups, transportation, parking, and compliance with legal and safety regulations, all the while providing exceptional service and communication to clients and internal stakeholders.

Employees at Pyramid Global Hospitality, specifically at InterContinental Seattle Bellevue, enjoy a robust benefits package that supports their wellbeing both inside and outside of work. Full-time associates benefit from generous paid time off, medical, dental, and vision coverage, competitive matching 401K plans, health savings accounts, and supplemental insurance options. The company additionally offers unique perks such as on-site wellness programs, local discounts, employee hotel rates, and an employee assistance program to ensure a balanced and rewarding work life.

This position is ideal for individuals proficient in Delphi, with hospitality experience and familiarity with Opera HMS viewed as advantageous. Effective communication skills, problem-solving ability, and meticulous attention to detail are key attributes for success in this role. Compensation for this position ranges approximately between $80,169.40 and $80,200.00, reflecting competitive industry standards.

In joining Pyramid Global Hospitality and the InterContinental Seattle Bellevue team, candidates become part of a People First culture that respects diversity, values each employee's contribution, and strives for excellence in every guest interaction. This is a unique chance to build a rewarding career in a supportive, growth-oriented environment at the forefront of the luxury hospitality landscape.