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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $71,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Our establishment is a distinguished full-service hotel recognized for its commitment to providing exceptional hospitality experiences to guests from around the world. With a reputation for excellence, the hotel features a broad array of facilities including elegant banquet and event spaces, fine dining options, luxurious accommodations, and dedicated guest services. The property prides itself on maintaining a seamless integration of service quality and operational efficiency, making it a preferred destination for business and leisure travelers alike. Our hotel fosters a culture of teamwork, professionalism, and continuous improvement, emphasizing the importance of guest satisfaction, safety, and innovation throughout every department.Show More
Job Requirements
- Previous experience in hotel convention sales or related industry
- Performs all job duties and responsibilities in an honest and ethical manner and in compliance with all laws, regulations, and Company policies
- Proficiency with MS Word, Excel and PowerPoint
- Excellent communication and public speaking skills
- Able to communicate accurately and effectively in verbal and written form with guests and associates
- Use arithmetic to calculate catering/sales figures
- Stand, walk or sit for varying lengths of time
Job Qualifications
- Previous experience in hotel convention sales or related industry
- Proficiency with MS Word, Excel and PowerPoint
- Excellent communication and public speaking skills
Job Duties
- Know your work schedule and follow it with a high degree of reliability
- Work in a cooperative and friendly manner with fellow associates
- Maintain professional attire and personal hygiene
- Maintain a clean, neat and orderly work area
- Read, understand and follow all policies, procedures and practices as stated in the Associate Handbook
- Inform management promptly of any work-related problems or guest complaints
- Practice aggressive hospitality and provide guest satisfaction
- Provide for a safe work environment by following all safety and security procedures and rules
- Comply with all applicable federal, state and local laws and ordinances as they apply to the hotel, guests and associates
- Know all emergency procedures (fire, severe weather, bomb threats, guest accidents/illness, etc.)
- To negotiate with the guest and other patrons for banquets, meetings and other functions, all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure
- On completion of negotiations, inform other departments of arrangements in writing which are necessary to assure success of the function
- Works closely with set up person for all catering functions to insure maximum utilization of facilities
- Prepare monthly inventory of all catering office supplies and requisition same for General Manager’s approval
- Train, coordinate and supervise regarding the duties of the banquet captain and the banquet staff
- Maintain budgeted sales quotas
- Solicit banquet business, correctly enter bookings in diary and finalize these functions
- Handle changes in information listed on Banquet Event Orders (BEO) effectively
- Finalize details on Banquet Event Order Sheets from the sales department by making customer contact, receiving finalized program and publishing BEO’s for distribution
- Meet or exceed own booking goals each month by talking and personally meeting with customers to sell hotel function space
- Perform MOD responsibilities as directed by property policy
- Accurately prepare weekly forecast for banquet functions
- Provide site tours to potential customers of the hotel’s banquet facilities
- May perform additional duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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