Convention & Events Specialist

The American Academy of Family Physicians (AAFP) is a prestigious professional organization representing more than 124,500 family physicians, residents, and medical students across the United States. Established in 1947, the AAFP has consistently played a pivotal role in advancing the specialty of family medicine and improving public health outcomes on a national scale. Its members are dedicated to providing quality, cost-effective healthcare, focusing on patient-centered care to enhance the well-being of individuals, families, and communities. The organization's mission emphasizes saving members' time and maximizing the value they receive through membership, making it an essential resource and advocate for family physicians nationwide.

As a leading association in the healthcare sector, the AAFP operates with a commitment to diversity, equity, and inclusion. It fosters an inclusive work environment and is proud to be an Equal Opportunity Employer, welcoming applicants from all backgrounds. Employees at AAFP benefit from a strong organizational culture focused on collaboration, innovation, and continuous improvement, ensuring its members are adequately supported to meet the evolving challenges in healthcare delivery.

The Convention & Events Specialist role at AAFP is an exciting opportunity for a dedicated professional to join a dynamic team responsible for orchestrating more than 60 diverse meetings and events annually. These include intimate working meetings, large educational conferences, and national conventions hosting up to 10,000 participants. This hybrid-full-time position combines weekday work Monday through Friday with additional hours as needed and requires occasional travel estimated at 15-20 days per year.

In this role, the specialist will focus primarily on managing event registration systems and processes, ensuring seamless coordination from registration through to event execution. Responsibilities include maintaining data accuracy, managing complex registration paths involving multiple attendee types and pricing structures, and supporting travel programs including coordination of airline discount arrangements. Collaboration is a key aspect of the position, requiring close work with the broader meetings team to deliver a positive, high-quality experience for all event attendees.

Success in this specialist role demands exemplary attention to detail, excellent customer service skills, and the ability to handle multiple priorities efficiently in a fast-paced environment characterized by constantly evolving requirements. The position offers an excellent platform for professionals passionate about event management within the healthcare and nonprofit sectors to contribute to the growth and success of one of the most influential physician associations in the country. Joining AAFP means becoming part of a legacy of healthcare innovation and advocacy that continues to shape family medicine's future.