Convenient Store General Manager

Our company operates a high-volume convenience store that integrates multi-concept food service operations, making it a premier retail destination that serves diverse customer needs. We pride ourselves on delivering exceptional guest experiences through a combination of convenience retail, fuel services, and quick-service restaurant offerings. Our unique business ecosystem includes renowned quick-service restaurant brands such as Sbarro Pizza, Krispy Krunchy Chicken, and DAK's Market original recipes, all housed within our store. As an established leader in the retail and food service sectors, we are committed to innovation, quality, and operational excellence. Our environment fosters inclusivity, professional growth, and a high-energy workplace culture that motivates every team member to contribute their best.

We are seeking a dynamic and entrepreneurial General Manager to lead this multi-faceted operation. This position is not just about managing a retail store; it involves overseeing a complex business model that demands expertise in both convenience retail and food service management. The General Manager will be responsible for driving profitability, maintaining brand compliance, and ensuring operational excellence across the convenience retail floor and all internal food concepts. This leadership role requires proficiency in P&L management, team development, guest experience optimization, and strict adherence to food safety and health standards.

The successful candidate will have a hybrid background with 3 to 5 years of progressive management experience in high-volume convenience stores, big-box retail, or quick-service restaurants. Cross-industry experience combining retail and food service is highly preferred. The General Manager will recruit, onboard, train, and mentor a diverse team, creating a workplace culture anchored in inclusivity and professional development. This role also demands strong financial acumen with an ability to control labor costs, inventory shrinkage, waste, and food costs while maximizing sales growth. The ideal candidate will demonstrate proven leadership skills managing teams of 15 or more employees, reducing turnover, and developing shift leads into management roles.

In addition, the General Manager is responsible for enforcing strict food safety protocols and brand standards for all franchise and internal food programs, ensuring compliance with local health department regulations and internal quality assurance procedures. They will oversee merchandising and inventory management, execute promotional setups, and maintain robust vendor relationships to ensure that retail shelves and food prep stations remain fully stocked. This position requires flexibility to work mornings, evenings, weekends, and holidays according to business demands.

Our offer includes a highly competitive base salary complemented by an aggressive, performance-driven bonus structure. We provide comprehensive benefits such as health, dental, and vision insurance, a 401(k) retirement plan with company matching, paid time off, and employee discounts on food, fuel, and merchandise. There are substantial opportunities for internal career advancement into regional and corporate leadership roles. If you are a proactive retail leader eager to elevate your career and drive a leading convenience store and food service operation to new heights, this role is for you.