Control Center Operations Specialist

Bloom Energy is a pioneering technology company committed to delivering clean, reliable, and affordable energy solutions on a global scale. With over two decades at the forefront of the global energy transition, Bloom Energy specializes in solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies, revolutionizing power generation for a broad range of critical industries. Their innovative solutions empower sectors ranging from AI-driven data centers to hospitals, electric grids, manufacturing facilities, and utilities, ensuring resilience and sustainability in an energy-intensive, rapidly digitizing world.

Bloom Energy has successfully deployed more than 30,000 fuel cell modules worldwide, making it a trusted partner for Fortune 100 companies and emerging innovators alike. The company’s cutting-edge technologies enable exceptional "time-to-power" capabilities, reliability, and sustainability, helping customers navigate an era characterized by soaring energy demand and increasing energy scarcity. Bloom Energy's collaborative culture thrives on bold thinking and relentless innovation with a mission to create a brighter and more sustainable future while addressing some of the 21st century's most pressing challenges.

The Control Center Operations Specialist at Bloom Energy plays a vital role within the Technical Support team by monitoring and troubleshooting system installations at customer sites. This position is based in San Jose, CA, and operates fully on-site during the 2nd shift from 1:30 p.m. to 10:00 p.m. The specialist is responsible for responding to system alarms, performing system actions, maintaining detailed logs of events and troubleshooting, analyzing and identifying the causes of system issues remotely, and supporting Field Service Technicians in resolving problems. Complex issues are escalated to supervisors and other groups as needed.

This role requires a positive and can-do attitude, strong motivation to work independently in a fast-paced setting, and excellent verbal and written communication skills. Proficiency with MS Office and analytical capabilities are essential, as is the ability to work under minimal supervision and adapt to a 24/7 rotating shift schedule. Candidates with a high school or community college education are encouraged to apply.

Bloom Energy offers an inclusive work environment and values equal employment opportunities for all qualified applicants regardless of race, sex, color, religion, national origin, protected veteran status, or disability. By joining Bloom Energy as a Control Center Operations Specialist, candidates will contribute to a dynamic team that supports the energy needs of critical infrastructure while shaping the future of sustainable power technology. This salaried position offers a range from $28.02 to $40.32 per hour, reflecting the company’s commitment to rewarding expertise and dedication in this key operational role.