Contingent Medical Receptionist

Job Overview

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Employment Type

Temporary
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Compensation

Hourly
Range $15.50 - $18.75
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
flexible schedule
Professional development opportunities
supportive work environment

Job Description

Together Women's Health Imaging Center is a reputable and rapidly expanding network of OBGYN private practice groups dedicated to providing exceptional healthcare services to women. At Together Women's Health, the focus extends beyond standard medical care; it embraces a mission to improve the lives of healthcare partners and their patients. The organization prides itself on a culture driven by core values emphasizing respect, inclusivity, and professional growth. Established as a leader in women’s health, Together Women's Health offers a collaborative work environment where careers flourish for those who are passionate and committed to making a positive impact in healthcare. The center continuously invests in its talented teams, ensuring that every employee feels valued and empowered to succeed in their roles. Together Women's Health is also deeply committed to diversity and equality, fostering an inclusive environment that celebrates every individual's unique background and perspective.

Together Women's Health Imaging Center is currently seeking a Contingent Receptionist to provide crucial support for scheduling and patient relations, particularly to cover Saturdays, vacations, or evening shifts. This TEMPORARY position plays a vital role as the first point of contact between patients and the healthcare providers. The Receptionist acts as a brand ambassador by delivering a warm and welcoming atmosphere that sets the tone for excellent patient care. Responsibilities include greeting patients with a friendly demeanor, accurately updating insurance information, and managing the Electronic Health Record system to streamline patient registration and ongoing care processes. The Receptionist coordinates scheduling for multiple office sites and diagnostic departments, ensuring efficient appointment management. This role demands strong attention to detail and the ability to multitask efficiently in a busy medical office setting. Exceptional communication skills are essential, both on the phone and in-person, as the Receptionist often handles inquiries and appointment requests through various channels. Candidates with previous experience in customer service or medical office environments are preferred, although newly graduated receptionists from relevant programs are welcome to apply. The role emphasizes outstanding customer service and professionalism, underlining the organization’s commitment to compassionate care and operational excellence.

Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience
  • Basic computer proficiency
  • Ability to work Saturdays, vacations, or evenings
  • Strong interpersonal skills
  • Ability to multitask effectively
  • Attention to detail

Job Qualifications

  • Previous customer service experience required
  • 1 year previous medical office experience preferred
  • Strong communication skills both oral and written
  • Must be detailed orientated and have the ability to multitask

Job Duties

  • Greeting every patient with a smile
  • Completing and updating patients' insurance information with accuracy and efficiency
  • Utilizing the Electronic Health Record system to complete the registration process and facilitate the patients' visit
  • Completing the check out process by assisting patients with scheduling future appointments and providing referral information
  • Verifying insurance eligibility to ensure timely billing
  • Collecting co-pays and deductibles as directed by billing policies
  • Answering the appointment line and managing email appointment requests

Job Criteria

Experience

Entry Level (1-2 years)


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