Consumer Lending Specialist

Granite State Credit Union (GSCU) is a well-established and community-focused financial institution dedicated to delivering exceptional services to its members across New Hampshire. Known for its member-centric approach, GSCU has a strong reputation for fostering an inclusive work environment where employees are encouraged to grow, innovate, and contribute positively to both the organization and the community. As a credit union, GSCU prioritizes building meaningful relationships, providing financial education and support, and offering competitive financial products that meet the diverse needs of its membership base.

The company emphasizes a supportive workplace culture where employees can thrive professionally and personally. Their appreciation programs, wellness initiatives, and comprehensive benefits demonstrate a commitment to employee satisfaction and wellbeing. Employees benefit from a range of perks including health, dental, vision, and life insurance, a 401k plan, tuition reimbursement, paid family leave, and unique advantages like paid volunteer time and adoption reimbursement. This nurturing atmosphere reflects GSCU’s values of commitment, integrity, passion, accountability, respect, and innovation.

The role of Consumer Lending Specialist is an integral part of Granite State Credit Union’s dynamic Lending team, offering a challenging, rewarding, and engaging career opportunity. This hybrid position combines the flexibility of remote work with essential in-office processing duties, allowing employees to maintain a healthy work-life balance. The Consumer Lending Specialist will actively participate in supporting GSCU’s historic loan growth by managing loan applications across various origination channels, including phone inquiries, third-party vendors, and online submissions.

Responsibilities include reviewing loan applications for eligibility and decision-making, preparing loan documents, coordinating and executing loan closings and disbursements, and processing loans through indirect lending platforms such as CUDL. Additionally, this role involves providing lending support and training to branch networks and engaging in sales promotions and campaigns to help meet the credit union’s aggressive growth targets.

Ideal candidates are enthusiastic, self-motivated individuals who thrive in fast-paced environments, possess excellent communication and customer service skills, and bring pride to producing high-quality work with impeccable attention to detail. While prior lending experience is preferred, it is not mandatory. Adaptability to industry changes and regulations, team collaboration, and a positive, dependable attitude are crucial traits for success in this position.

GSCU values creative problem solvers who think beyond transactional interactions and actively contribute innovative ideas to enhance lending services and member experiences. This role offers an exciting opportunity to be part of a forward-thinking organization committed to community values, employee development, and continued growth in the financial services sector. Candidates will find that working at Granite State Credit Union not only advances their career but also aligns with a purpose-driven mission to improve members’ financial wellbeing and community strength.