Connected Communities Sales & Events Manager

Louisville, KY, USA|Remote, Travel

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $60,000.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
401(k)
Accruing paid time off
Holiday pay
Parental leave
performance-based bonuses
employee discount
tuition support
LTD
STD
Life insurance

Job Description

Alliance Mobile is one of the largest AT&T National Authorized Retailers in the United States, operating over 350 locations across 26 states. Renowned for specializing in wireless and entertainment products, Alliance Mobile is deeply committed to providing an exceptional customer experience in every interaction. Founded on strong company values, the organization has earned a reputation as a top workplace and is continuously working to be valued by its carriers, admired by competitors, preferred by customers, and respected within the communities it serves. The company fosters a culture where every team member plays a vital role in the success of the business and thrives by seeking motivated, skilled professionals with a passion for success and growth.

The Connected Communities Sales & Events Manager is a dynamic, field-based role designed to drive revenue growth by consistently generating new subscriber activations via AT&T's Connected Communities program and within Multi-Dwelling Unit (MDU) properties. In this capacity, the manager operates outside the traditional retail store environment to explore and capitalize on non-traditional sales opportunities through event leadership in their assigned market. Reporting directly to the Market Director, the role requires close collaboration with AT&T Connected Communities Account Managers, retail store teams, and AT&T's New AT&T Customer (NAC) Call Center.

This position requires an outgoing, self-motivated sales professional who thrives on building strong relationships and delivering results in the field. With a primary focus on prospecting, engaging new and existing residents, and targeting new move-ins and upgrade opportunities across AT&T's diverse product offerings—including wireless, fiber internet, and DIRECTV Stream—the manager executes frequent property visits and resident events weekly. This high-activity role balances pipeline management, daily follow-ups, and accurate reporting to ensure that leads are efficiently converted into activated subscriptions.

An integral part of the role includes event leadership responsibilities, which involve planning, scheduling, and executing off-site sales events at venues such as shopping centers, farmers markets, corporate campuses, and community events. The Connected Communities Sales & Events Manager proactively identifies new event opportunities, coordinates resources effectively, works closely with AT&T Account Representatives, and staff events personally to maximize market presence.

Performance tracking and reporting are key components of this role, ensuring alignment with monthly sales forecasts, activation targets, and expense reporting. The position demands compliance with all AT&T training requirements and proactive communication to the Market Director regarding challenges and opportunities. Offering a competitive base salary ranging from $50,000 to $60,000 plus commission, with an at-risk compensation opportunity of around 50 percent, this role presents an exceptional career opportunity for motivated sales professionals.

This is a 100 percent remote position requiring daily travel with a reliable personal vehicle, valid driver’s license, and automobile insurance coverage. Candidates must also successfully pass background checks and substance abuse testing. Wireless, telecom, or direct sales experience is preferred, and familiarity with AT&T products is a strong advantage. In addition to competitive compensation, Alliance Mobile offers comprehensive benefits including medical, dental, vision, retirement plans, paid time off, parental leave, performance-based bonuses, tuition support, and more, reinforcing their commitment to employee well-being and success.

Job Requirements

  • High school diploma or equivalent
  • Valid driver's license and reliable personal vehicle with active automobile insurance
  • Ability to travel daily for business purposes within the assigned market
  • Must successfully complete a background check driver's license check and substance abuse testing
  • Ability to work flexible hours including evenings and weekends as needed
  • Strong communication and interpersonal skills
  • Proven sales experience in a field or retail environment
  • Comfortable with cold outreach and door-to-door canvassing
  • Proficient in managing sales pipelines and customer databases
  • Willingness to work independently and take initiative
  • Experience with AT&T products preferred

Job Qualifications

  • Proven sales skills with a track record of exceeding targets in a field or retail environment
  • Strong customer service orientation with the ability to build lasting relationships
  • Excellent written and verbal communication skills ability to present professionally to property managers event coordinators and customers
  • Strong time management and organizational skills with the ability to independently manage a high-activity schedule
  • Prospecting skills and comfort with cold outreach door-to-door canvassing and community engagement
  • Experience with pipeline or funnel management ability to manage multiple accounts and opportunities simultaneously
  • Ability to work flexible hours including evenings and weekends as event schedules require
  • Wireless telecom or direct sales experience preferred
  • AT&T product knowledge a plus

Job Duties

  • Prospect and engage new and existing residents at ACC properties and multi-dwelling units targeting new move-ins and upgrade opportunities across wireless fiber internet and DIRECTV stream
  • Execute a minimum of 20 property visits and 2 onsite resident events per week maintaining a consistent and high-activity field presence
  • Generate and manage a pipeline of qualified leads and transfer prospects to the AT&T NAC call center for fiber internet order activations keeping lead volume high and conversion strong
  • Conduct daily follow-up calls with prospects and current customers
  • report daily results to market director
  • Maintain an updated account list with notes on renewal eligibility discount opportunities and additional service potential
  • Build and sustain strong working relationships with AT&T connected communities account managers and property ownership management groups
  • Prepare a monthly action plan and 3-month performance report for assigned ACC properties for the monthly ACC OPS review
  • Leverage Alliance retail store resources and associates when hosting onsite resident events coordinating with store teams as needed
  • Serve as the events lead for the assigned market owning the planning scheduling and execution of all off-site sales events and activations
  • Identify schedule and manage events at non-traditional venues including shopping centers farmers markets police and fire stations corporate campuses community events and other high-traffic locations
  • Work directly with AT&T account reps to get events on the AT&T calendar or independently schedule events as appropriate
  • Staff and work events personally whenever possible and coordinate retail store associates or other team members to cover events as needed
  • Track event performance and report results including activations leads generated and GP contribution
  • Identify new event opportunities within the market and continuously grow the event calendar to drive incremental sales outside the four walls of the store
  • Maintain and report weekly and month-to-date performance against NAC lead transfer goals activation targets
  • Manage a monthly sales forecast and submit all expense reports accurately and on time
  • Complete all AT&T training requirements on a monthly quarterly and annual basis
  • Communicate proactively with the market director on performance challenges and opportunities

Job Criteria

Experience

Mid Level (3-7 years)


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