Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $60,000.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
401k
Accruing paid time off
Holiday pay
Parental leave
performance-based bonuses
employee discount
tuition support
long-term disability
short-term disability
Life insurance
Job Description
Alliance Mobile is one of the largest AT&T National Authorized Retailers in the United States, operating over 350 locations across 26 states. Renowned for providing wireless and entertainment products, Alliance Mobile focuses on delivering exceptional customer experiences in every interaction. The company values every individual as a key contributor to its success and continually earns recognition as a Top Place to Work. Alliance Mobile strives to be highly valued by its carrier partners, respected by communities, admired by competitors, and preferred by customers. The company culture is rooted in strong values that emphasize motivation, professionalism, and a passion for success. The Orlando, FL area-based Connected Communities Sales & Events Manager role offers a competitive base salary ranging from $50,000 to $60,000, complemented by a performance-based commission, amounting to approximately 50 percent of the total compensation opportunity. This is a full-time, remote field sales position requiring daily travel within the assigned market, reflecting a dynamic and fast-paced work environment.
The Connected Communities Sales & Events Manager position is a revenue-driven field role focused on generating new subscriber activations through AT&T's Connected Communities (ACC) program and Multi-Dwelling Unit (MDU) properties. The manager's dual responsibilities encompass sales outreach in non-traditional environments and leading off-site sales events within the local market. This role reports directly to the Market Director and collaborates closely with AT&T Connected Communities Account Managers, retail store teams, and the AT&T New AT&T Customer (NAC) Call Center. The ideal candidate is a self-motivated and outgoing sales professional who excels at building strong relationships, thrives in field-based roles, and has a proven ability to drive results outside the traditional retail setting.
The primary function involves prospecting and engaging new and existing residents within ACC properties and MDUs, focusing on customers in wireless, fiber internet, and DIRECTV Stream services. The role demands a high level of activity, including conducting a minimum of 20 property visits and organizing at least 2 onsite resident events weekly. The manager is responsible for managing a robust pipeline of qualified leads, ensuring steady lead volume and high conversion rates by transferring prospects to the NAC Call Center for order activation. Daily follow-ups with prospects and current customers are essential, along with meticulously maintaining account notes about renewal eligibility and additional service opportunities. Moreover, the role requires establishing and nurturing strategic relationships with property management and AT&T account teams. The manager prepares monthly action plans and performance reports to align objectives with operational reviews.
As the Events Lead for the assigned market, the Connected Communities Sales & Events Manager plans, schedules, and executes sales events and activations at various non-traditional venues, including shopping centers, farmers markets, municipal locations, corporate campuses, and community events. Collaboration with AT&T Account Representatives to secure event placements on the AT&T calendar is vital, alongside independently managing events when needed. The role involves staffing events personally or coordinating associates to ensure successful execution, tracking event outcomes related to activations, leads, and contributions to gross profit. Continuous expansion of the event calendar is encouraged to maximize sales potential beyond physical store locations.
Performance and reporting responsibilities include maintaining weekly and monthly metrics against lead generation, transfer goals, and activation targets. The manager submits accurate sales forecasts and expense reports and completes mandatory AT&T training modules regularly. Proactive communication with the Market Director regarding performance updates, challenges, and opportunities is crucial for sustained success in this role. Overall, the Connected Communities Sales & Events Manager offers a unique blend of sales, event leadership, and relationship management in an engaging, community-focused, and results-oriented environment.
The Connected Communities Sales & Events Manager position is a revenue-driven field role focused on generating new subscriber activations through AT&T's Connected Communities (ACC) program and Multi-Dwelling Unit (MDU) properties. The manager's dual responsibilities encompass sales outreach in non-traditional environments and leading off-site sales events within the local market. This role reports directly to the Market Director and collaborates closely with AT&T Connected Communities Account Managers, retail store teams, and the AT&T New AT&T Customer (NAC) Call Center. The ideal candidate is a self-motivated and outgoing sales professional who excels at building strong relationships, thrives in field-based roles, and has a proven ability to drive results outside the traditional retail setting.
The primary function involves prospecting and engaging new and existing residents within ACC properties and MDUs, focusing on customers in wireless, fiber internet, and DIRECTV Stream services. The role demands a high level of activity, including conducting a minimum of 20 property visits and organizing at least 2 onsite resident events weekly. The manager is responsible for managing a robust pipeline of qualified leads, ensuring steady lead volume and high conversion rates by transferring prospects to the NAC Call Center for order activation. Daily follow-ups with prospects and current customers are essential, along with meticulously maintaining account notes about renewal eligibility and additional service opportunities. Moreover, the role requires establishing and nurturing strategic relationships with property management and AT&T account teams. The manager prepares monthly action plans and performance reports to align objectives with operational reviews.
As the Events Lead for the assigned market, the Connected Communities Sales & Events Manager plans, schedules, and executes sales events and activations at various non-traditional venues, including shopping centers, farmers markets, municipal locations, corporate campuses, and community events. Collaboration with AT&T Account Representatives to secure event placements on the AT&T calendar is vital, alongside independently managing events when needed. The role involves staffing events personally or coordinating associates to ensure successful execution, tracking event outcomes related to activations, leads, and contributions to gross profit. Continuous expansion of the event calendar is encouraged to maximize sales potential beyond physical store locations.
Performance and reporting responsibilities include maintaining weekly and monthly metrics against lead generation, transfer goals, and activation targets. The manager submits accurate sales forecasts and expense reports and completes mandatory AT&T training modules regularly. Proactive communication with the Market Director regarding performance updates, challenges, and opportunities is crucial for sustained success in this role. Overall, the Connected Communities Sales & Events Manager offers a unique blend of sales, event leadership, and relationship management in an engaging, community-focused, and results-oriented environment.
Job Requirements
- must be located in the Orlando FL area
- valid driver’s license and reliable personal vehicle with active automobile insurance coverage
- must successfully complete a background check drivers license check and substance abuse testing
- ability to work flexible hours including evenings and weekends as event schedules require
- proven sales skills with relevant field or retail experience
- excellent communication and relationship-building skills
- ability to manage multiple accounts and maintain high activity levels
- willingness to travel daily for business purposes as this is a 100% remote field position
Job Qualifications
- proven sales skills with a track record of exceeding targets in a field or retail environment
- strong customer service orientation with the ability to build lasting relationships
- excellent written and verbal communication skills with ability to present professionally to property managers event coordinators and customers
- strong time management and organizational skills with the ability to independently manage a high-activity schedule
- prospecting skills and comfort with cold outreach door-to-door canvassing and community engagement
- experience with pipeline or funnel management with ability to manage multiple accounts and opportunities simultaneously
- ability to work flexible hours including evenings and weekends as event schedules require
- wireless telecom or direct sales experience preferred
- AT&T product knowledge a plus
Job Duties
- prospect and engage new and existing residents at ACC properties and multi-dwelling units targeting new move-ins and upgrade opportunities across wireless fiber internet and DIRECTV Stream
- execute a minimum of 20 property visits and 2 onsite resident events per week maintaining a consistent and high-activity field presence
- generate and manage a pipeline of qualified leads and transfer prospects to the AT&T NAC Call Center for fiber internet order activations keeping lead volume high and conversion strong
- conduct daily follow-up calls with prospects and current customers
- report daily results to Market Director
- maintain an updated account list with notes on renewal eligibility discount opportunities and additional service potential
- build and sustain strong working relationships with AT&T Connected Communities Account Managers and property ownership management groups
- prepare a monthly action plan and 3-month performance report for assigned ACC properties for the monthly ACC OPS Review
- leverage Alliance retail store resources and associates when hosting onsite resident events coordinating with store teams as needed
- serve as the Events Lead for the assigned market owning the planning scheduling and execution of all off-site sales events and activations
- identify schedule and manage events at non-traditional venues including shopping centers farmers markets police and fire stations corporate campuses community events and other high-traffic locations
- work directly with AT&T Account Reps to get events on the AT&T calendar or independently schedule events as appropriate
- staff and work events personally whenever possible and coordinate retail store associates or other team members to cover events as needed
- track event performance and report results including activations leads generated and GP contribution
- identify new event opportunities within the market and continuously grow the event calendar to drive incremental sales outside the four walls of the store
- maintain and report weekly and month-to-date performance against NAC lead transfer goals activation targets
- manage a monthly sales forecast and submit all expense reports accurately and on time
- complete all AT&T training requirements on a monthly quarterly and annual basis
- communicate proactively with the Market Director on performance challenges and opportunities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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