Connected Communities Sales & Events Manager

Parma, OH, USA|Remote, Travel

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $50,000.00 - $60,000.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Medical

Dental

Vision

401k

Paid Time Off

Parental leave

performance-based bonuses

tuition support

long-term disability insurance

short-term disability insurance

Life insurance

Job Description

Alliance Mobile is one of the largest AT&T National Authorized Retailers in the United States, operating over 350 locations across 26 states. With a strong commitment to delivering exceptional wireless and entertainment products and services, Alliance Mobile has become a trusted name in the telecommunications retail industry. The company is renowned for its dedication to customer satisfaction, employee development, and community engagement. It prides itself on its core company values which have helped it earn recognition as a Top Place to Work multiple times. By continuously striving to be valued by its carriers, admired by competitors, preferred by customers, and respected by its communities, Alliance Mobile fosters a workplace culture that encourages growth and professional success.

The Connected Communities Sales & Events Manager role is a dynamic, field-based sales position primarily focused on generating new subscriber activations within AT&T’s Connected Communities program and Multi-Dwelling Units (MDUs). This role is vital to the growth of Alliance Mobile’s market presence in the Cleveland, OH area and is a key driver of sales outside the traditional retail store environment. Reporting directly to the Market Director, the Connected Communities Sales & Events Manager will collaborate closely with AT&T Connected Communities Account Managers, retail store teams, and the AT&T NAC Call Center to maintain high levels of lead generation and conversion.

The ideal candidate for this position is a motivated, outgoing sales professional with a proven track record of meeting and exceeding sales targets, particularly in non-traditional sales settings. This role requires an individual who thrives in field sales environments, excels at building strong relationships with property managers, residents, and community event organizers, and has excellent communication and organizational skills. The position demands regular travel within the Cleveland market to prospect new residents, host onsite events, and manage off-site sales activations at various venues such as shopping centers, farmers markets, community events, and corporate campuses.

Compensation for this role includes a base salary ranging from $50,000 to $60,000 annually, complemented by a commission structure that makes up approximately 50% of the total compensation package based on sales performance. This performance-based pay includes monthly commissions related to new AT&T customer activations, event sales performance, and gross profit contributions. Benefits include comprehensive medical, dental, and vision coverage available after 60 days of employment, paid time off, parental leave, performance bonuses, tuition support, and insurance plans including long-term disability, short-term disability, and life insurance.

This position requires a reliable personal vehicle for daily travel, a valid driver's license, and insurance coverage due to its remote and mobile nature. It also includes mandatory background checks and substance abuse testing. Previous experience in wireless, telecommunications, or direct sales environments is preferred, and knowledge of AT&T products is considered a plus. Joining Alliance Mobile as a Connected Communities Sales & Events Manager offers a unique opportunity to engage directly with diverse communities, contribute to company growth, and develop a rewarding career within a supportive, high-performing team.

Job Requirements

High school diploma or equivalent
Proven field sales experience or retail sales experience
Reliable personal vehicle with valid driver's license and automobile insurance
Ability to work remotely and travel daily within assigned market
Must pass background check, driver's license check, and substance abuse testing
Strong communication and interpersonal skills
Ability to work flexible hours including evenings and weekends
Comfortable with cold outreach and community engagement
Ability to manage multiple priorities and meet sales goals

Job Qualifications

Proven sales skills with a track record of exceeding targets in a field or retail environment
Strong customer service orientation with the ability to build lasting relationships
Excellent written and verbal communication skills
ability to present professionally to property managers, event coordinators, and customers
Strong time management and organizational skills with the ability to independently manage a high-activity schedule
Prospecting skills and comfort with cold outreach, door-to-door canvassing, and community engagement
Experience with pipeline or funnel management
ability to manage multiple accounts and opportunities simultaneously
Ability to work flexible hours including evenings and weekends as event schedules require
Wireless, telecom, or direct sales experience preferred
AT&T product knowledge a plus

Job Duties

Prospect and engage new and existing residents at ACC properties and multi-dwelling units (MDUs), targeting new move-ins and upgrade opportunities across wireless, fiber internet, and DIRECTV Stream
Execute a minimum of 20 property visits and 2 onsite resident events per week, maintaining a consistent and high-activity field presence
Generate and manage a pipeline of qualified leads and transfer prospects to the AT&T NAC Call Center for fiber internet order activations
Conduct daily follow-up calls with prospects and current customers
report daily results to Market Director
Maintain an updated account list with notes on renewal eligibility, discount opportunities, and additional service potential
Build and sustain strong working relationships with AT&T Connected Communities Account Managers and property ownership/management groups
Prepare a monthly action plan and 3-month performance report for assigned ACC properties for the monthly ACC OPS Review
Leverage Alliance retail store resources and associates when hosting onsite resident events
Serve as the events lead for the assigned market, owning the planning, scheduling, and execution of all off-site sales events and activations
Identify, schedule, and manage events at non-traditional venues including shopping centers, farmers markets, police and fire stations, corporate campuses, community events, and other high-traffic locations
Work directly with AT&T Account Reps to get events on the AT&T calendar or independently schedule events as appropriate
Staff and work events personally whenever possible, and coordinate retail store associates or other team members to cover events as needed
Track event performance and report results including activations, leads generated, and GP contribution
Identify new event opportunities within the market and continuously grow the event calendar to drive incremental sales outside the four walls of the store
Maintain and report weekly and month-to-date performance against NAC lead/transfer goals, activation targets
Manage a monthly sales forecast and submit all expense reports accurately and on time
Complete all AT&T training requirements on a monthly, quarterly, and annual basis
Communicate proactively with the Market Director on performance, challenges, and opportunities