Connected Communities Sales & Events Manager

Murfreesboro, TN, USA|Remote, Travel

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $50,000.00 - $60,000.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Medical

Dental

Vision

Paid Time Off

Parental leave

performance-based bonuses

tuition support

Job Description

Alliance Mobile is one of the largest AT&T National Authorized Retailers in the United States, operating over 350 locations in 26 states. Known for offering wireless and entertainment products, Alliance Mobile delivers exceptional customer experiences through every interaction. The company has built a reputation based on strong core values, which have earned it recognition as a Top Place to Work on multiple occasions. Alliance Mobile aims to be valued by its carriers, admired by competitors, preferred by customers, and respected by communities. The organization prioritizes recruiting skilled and motivated professionals who share a passion for success and continuously support its vision and mission. Located in Nashville, TN, Alliance Mobile is currently seeking a Connected Communities Sales & Events Manager to join its dynamic team. This is a full-time, field-based sales position that offers a base salary between $50,000 and $60,000 annually, with the opportunity to earn an additional 50% of total compensation through commissions based on performance. The compensation package is competitive and is designed to reward high achievers in sales and event management.

The Connected Communities Sales & Events Manager role at Alliance Mobile is a revenue-driving position focused on generating new subscriber activations through AT&T's Connected Communities (ACC) program and Multi-Dwelling Unit (MDU) properties in the Nashville, TN area. This position also acts as the Events Lead for the assigned market, spearheading off-site sales events and activating non-traditional sales opportunities beyond the physical retail store. Reporting directly to the Market Director, the manager will work closely with AT&T Connected Communities Account Managers, retail store teams, and AT&T's NAC (New AT&T Customer) Call Center. This role demands a candidate who is outgoing, self-motivated, and thrives in field sales environments, with strong relationship-building skills and the ability to succeed in sales outside the conventional retail setting. The Sales & Events Manager will prospect and engage potential and existing residents at ACC properties and MDUs, aiming to identify new move-ins and upgrade opportunities across wireless, fiber internet, and DIRECTV Stream services. Success in this role involves executing frequent property visits, hosting onsite resident events, maintaining a robust lead pipeline, and collaborating effectively with various teams to maximize sales and customer service outcomes. The manager will also be responsible for planning, scheduling, and executing sales events at diverse locations such as shopping centers, farmers markets, and community events, contributing to expanded market reach and revenue generation.

Performance management is a key part of the role, requiring regular reporting on lead generation, sales activations, event results, and contributions to gross profit. The position requires maintaining an organized approach to sales forecasting, expense reporting, and consistent communication with senior leadership. Employees in this role must have a reliable personal vehicle, valid driver's license, and automobile insurance due to the nature of the fieldwork involving daily travel. The role offers a comprehensive benefits package including medical, dental, vision, and retirement options, as well as paid time off, parental leave, tuition support, and performance-based bonuses. Alliance Mobile provides training and career development opportunities to support ongoing success and growth within the company.

Job Requirements

Must be located in the Nashville, TN area
Reliable personal vehicle
Valid driver’s license
Active automobile insurance coverage
Must successfully complete a background check, driver’s license check, and substance abuse testing
Ability to work flexible hours including evenings and weekends
This is a 100% remote position with daily travel requirements

Job Qualifications

Proven sales skills with a track record of exceeding targets in a field or retail environment
Strong customer service orientation with the ability to build lasting relationships
Excellent written and verbal communication skills
ability to present professionally to property managers, event coordinators, and customers
Strong time management and organizational skills with the ability to independently manage a high-activity schedule
Prospecting skills and comfort with cold outreach, door-to-door canvassing, and community engagement
Experience with pipeline or funnel management
ability to manage multiple accounts and opportunities simultaneously
Ability to work flexible hours including evenings and weekends as event schedules require
Wireless, telecom, or direct sales experience preferred
AT&T product knowledge a plus

Job Duties

Prospect and engage new and existing residents at ACC properties and multi-dwelling units, targeting new move-ins and upgrade opportunities across wireless, fiber internet, and DIRECTV Stream
Execute a minimum of 20 property visits and 2 onsite resident events per week, maintaining a consistent and high-activity field presence
Generate and manage a pipeline of qualified leads and transfer prospects to the AT&T NAC Call Center for fiber internet order activations, keeping lead volume high and conversion strong
Conduct daily follow-up calls with prospects and current customers
report daily results to Market Director
Maintain an updated account list with notes on renewal eligibility, discount opportunities, and additional service potential
Build and sustain strong working relationships with AT&T Connected Communities Account Managers and property ownership/management groups
Prepare a monthly action plan and 3-month performance report for assigned ACC properties for the monthly ACC OPS Review
Leverage Alliance retail store resources and associates when hosting onsite resident events, coordinating with store teams as needed
Serve as the Events Lead for the assigned market, owning the planning, scheduling, and execution of all off-site sales events and activations
Identify, schedule, and manage events at non-traditional venues including shopping centers, farmers markets, police and fire stations, corporate campuses, community events, and other high-traffic locations
Work directly with AT&T Account Reps to get events on the AT&T calendar or independently schedule events as appropriate
Staff and work events personally whenever possible, and coordinate retail store associates or other team members to cover events as needed
Track event performance and report results including activations, leads generated, and gross profit contribution
Identify new event opportunities within the market and continuously grow the event calendar to drive incremental sales outside the four walls of the store
Maintain and report weekly and month-to-date performance against NAC lead/transfer goals and activation targets
Manage a monthly sales forecast and submit all expense reports accurately and on time
Complete all AT&T training requirements on a monthly, quarterly, and annual basis
Communicate proactively with the Market Director on performance, challenges, and opportunities