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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Parental leave
performance-based bonuses
Employee Discounts
tuition support
long-term disability insurance
short-term disability insurance
Life insurance
Job Description
Alliance Mobile is one of the largest AT&T National Authorized Retailers in the United States, operating over 350 locations across 26 states. Known for its wide range of wireless and entertainment products, Alliance Mobile commits to delivering an exceptional customer experience with every interaction. The company has built a strong reputation in the industry and is regularly recognized as a top place to work, thanks to its company values and the dedication of its skilled and motivated professionals. Alliance Mobile strives for excellence by being valued by carriers, admired by competitors, preferred by customers, and respected by the communities it... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license and reliable personal vehicle
- Active automobile insurance coverage
- Ability to pass background check, driver’s license check, and substance abuse testing
- Willingness to travel daily for business purposes
- Ability to work a flexible schedule including evenings and weekends
- Strong communication and interpersonal skills
- Previous sales experience in wireless or telecom preferred
- Must complete all required AT&T training courses
- Ability to manage multiple tasks and maintain detailed records
- Able to work independently and as part of a team
- Comfortable with cold calling and community engagement
Job Qualifications
- Proven sales skills with a track record of exceeding targets in a field or retail environment
- Strong customer service orientation with the ability to build lasting relationships
- Excellent written and verbal communication skills
- ability to present professionally to property managers, event coordinators, and customers
- Strong time management and organizational skills with the ability to independently manage a high-activity schedule
- Prospecting skills and comfort with cold outreach, door-to-door canvassing, and community engagement
- Experience with pipeline or funnel management
- ability to manage multiple accounts and opportunities simultaneously
- Ability to work flexible hours including evenings and weekends as event schedules require
- Wireless, telecom, or direct sales experience preferred
- AT&T product knowledge a plus
Job Duties
- Prospect and engage new and existing residents at ACC properties and multi-dwelling units, targeting new move-ins and upgrade opportunities across wireless, fiber internet, and DIRECTV Stream
- Execute a minimum of 20 property visits and 2 onsite resident events per week, maintaining a consistent and high-activity field presence
- Generate and manage a pipeline of qualified leads and transfer prospects to the AT&T NAC Call Center for fiber internet order activations
- Conduct daily follow-up calls with prospects and current customers
- Report daily results to Market Director
- Maintain an updated account list with notes on renewal eligibility, discount opportunities, and additional service potential
- Build and sustain strong working relationships with AT&T Connected Communities Account Managers and property ownership/management groups
- Prepare a monthly action plan and 3-month performance report for assigned ACC properties for the monthly ACC OPS Review
- Leverage Alliance retail store resources and associates when hosting onsite resident events, coordinating with store teams as needed
- Serve as the Events Lead for the assigned market, owning the planning, scheduling, and execution of all off-site sales events and activations
- Identify, schedule, and manage events at non-traditional venues including shopping centers, farmers markets, police and fire stations, corporate campuses, community events, and other high-traffic locations
- Work directly with AT&T Account Reps to get events on the AT&T calendar or independently schedule events as appropriate
- Staff and work events personally whenever possible, and coordinate retail store associates or other team members to cover events as needed
- Track event performance and report results including activations, leads generated, and GP contribution
- Identify new event opportunities within the market and continuously grow the event calendar to drive incremental sales outside the four walls of the store
- Maintain and report weekly and month-to-date performance against NAC lead/transfer goals and activation targets
- Manage a monthly sales forecast and submit all expense reports accurately and on time
- Complete all AT&T training requirements on a monthly, quarterly, and annual basis
- Communicate proactively with the Market Director on performance, challenges, and opportunities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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