Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Parental leave
performance-based bonuses
Employee Discounts
tuition support
long-term disability insurance
short-term disability insurance
Life insurance
Job Description
Alliance Mobile is one of the largest AT&T National Authorized Retailers in the United States, operating over 350 locations across 26 states. Known for its wide range of wireless and entertainment products, Alliance Mobile commits to delivering an exceptional customer experience with every interaction. The company has built a strong reputation in the industry and is regularly recognized as a top place to work, thanks to its company values and the dedication of its skilled and motivated professionals. Alliance Mobile strives for excellence by being valued by carriers, admired by competitors, preferred by customers, and respected by the communities it serves.
The role of Connected Communities & Events Manager is a full-time, field-based position that focuses on driving revenue growth through innovative sales strategies. This role involves two primary objectives: generating new subscriber activations through AT&T’s Connected Communities program and Multi-Dwelling Unit (MDU) properties, and leading event initiatives in the assigned market to increase sales opportunities outside traditional retail environments. Reporting directly to the Market Director, the position requires close collaboration with AT&T Connected Communities Account Managers, retail store teams, and the New AT&T Customer (NAC) Call Center.
Candidates in this role are expected to be self-driven sales professionals who excel in building relationships and driving results in dynamic settings. The job involves consistent field activity, including property visits, resident engagement, event planning and execution, and post-event performance tracking. The compensation package includes a base salary ranging from $50,000 to $60,000 annually, complemented by an at-risk opportunity of roughly 50%, which comes from commissions linked to monthly activations, event sales, and gross profit contributions. This opportunity is ideal for those who enjoy direct interaction with customers and are motivated by performance-based rewards.
The Connected Communities & Events Manager serves as a vital link between the company and the community, ensuring that prospective and existing residents at ACC properties and MDUs receive personalized attention and attractive offers on wireless, fiber internet, and DIRECTV Stream services. In addition to prospecting and managing leads, the manager coordinates and executes multiple resident events weekly, enhancing community engagement and boosting sales pipelines.
In their leadership role for off-site events, the manager identifies and secures venues ranging from shopping centers and farmers markets to corporate campuses and emergency services locations. The role requires independent scheduling capabilities, direct event staffing, and collaboration with retail associates to maximize attendance and impact. Responsibilities also include detailed reporting on event outcomes and ongoing development of the event calendar to drive incremental sales outside the four walls of a retail store.
Performance management is a critical component of this role, requiring diligent tracking of sales forecasts, lead transfers, activation targets, and expense submissions. Employees must complete all AT&T-required training programs and communicate regularly with management regarding progress, challenges, and opportunities. This role demands flexibility to work evenings and weekends, reflecting the nature of community and event-based sales activities.
A successful Connected Communities & Events Manager will thrive in a remote, on-the-go work environment, maintaining a reliable personal vehicle for daily business travel. Essential prerequisites include a valid driver’s license, active automobile insurance, and the ability to pass background checks and substance abuse testing. Preference is given to candidates with experience in wireless, telecom, or direct sales, and knowledge of AT&T products is considered a plus.
The role of Connected Communities & Events Manager is a full-time, field-based position that focuses on driving revenue growth through innovative sales strategies. This role involves two primary objectives: generating new subscriber activations through AT&T’s Connected Communities program and Multi-Dwelling Unit (MDU) properties, and leading event initiatives in the assigned market to increase sales opportunities outside traditional retail environments. Reporting directly to the Market Director, the position requires close collaboration with AT&T Connected Communities Account Managers, retail store teams, and the New AT&T Customer (NAC) Call Center.
Candidates in this role are expected to be self-driven sales professionals who excel in building relationships and driving results in dynamic settings. The job involves consistent field activity, including property visits, resident engagement, event planning and execution, and post-event performance tracking. The compensation package includes a base salary ranging from $50,000 to $60,000 annually, complemented by an at-risk opportunity of roughly 50%, which comes from commissions linked to monthly activations, event sales, and gross profit contributions. This opportunity is ideal for those who enjoy direct interaction with customers and are motivated by performance-based rewards.
The Connected Communities & Events Manager serves as a vital link between the company and the community, ensuring that prospective and existing residents at ACC properties and MDUs receive personalized attention and attractive offers on wireless, fiber internet, and DIRECTV Stream services. In addition to prospecting and managing leads, the manager coordinates and executes multiple resident events weekly, enhancing community engagement and boosting sales pipelines.
In their leadership role for off-site events, the manager identifies and secures venues ranging from shopping centers and farmers markets to corporate campuses and emergency services locations. The role requires independent scheduling capabilities, direct event staffing, and collaboration with retail associates to maximize attendance and impact. Responsibilities also include detailed reporting on event outcomes and ongoing development of the event calendar to drive incremental sales outside the four walls of a retail store.
Performance management is a critical component of this role, requiring diligent tracking of sales forecasts, lead transfers, activation targets, and expense submissions. Employees must complete all AT&T-required training programs and communicate regularly with management regarding progress, challenges, and opportunities. This role demands flexibility to work evenings and weekends, reflecting the nature of community and event-based sales activities.
A successful Connected Communities & Events Manager will thrive in a remote, on-the-go work environment, maintaining a reliable personal vehicle for daily business travel. Essential prerequisites include a valid driver’s license, active automobile insurance, and the ability to pass background checks and substance abuse testing. Preference is given to candidates with experience in wireless, telecom, or direct sales, and knowledge of AT&T products is considered a plus.
Job Requirements
- High school diploma or equivalent
- Valid driver’s license and reliable personal vehicle
- Active automobile insurance coverage
- Ability to pass background check, driver’s license check, and substance abuse testing
- Willingness to travel daily for business purposes
- Ability to work a flexible schedule including evenings and weekends
- Strong communication and interpersonal skills
- Previous sales experience in wireless or telecom preferred
- Must complete all required AT&T training courses
- Ability to manage multiple tasks and maintain detailed records
- Able to work independently and as part of a team
- Comfortable with cold calling and community engagement
Job Qualifications
- Proven sales skills with a track record of exceeding targets in a field or retail environment
- Strong customer service orientation with the ability to build lasting relationships
- Excellent written and verbal communication skills
- ability to present professionally to property managers, event coordinators, and customers
- Strong time management and organizational skills with the ability to independently manage a high-activity schedule
- Prospecting skills and comfort with cold outreach, door-to-door canvassing, and community engagement
- Experience with pipeline or funnel management
- ability to manage multiple accounts and opportunities simultaneously
- Ability to work flexible hours including evenings and weekends as event schedules require
- Wireless, telecom, or direct sales experience preferred
- AT&T product knowledge a plus
Job Duties
- Prospect and engage new and existing residents at ACC properties and multi-dwelling units, targeting new move-ins and upgrade opportunities across wireless, fiber internet, and DIRECTV Stream
- Execute a minimum of 20 property visits and 2 onsite resident events per week, maintaining a consistent and high-activity field presence
- Generate and manage a pipeline of qualified leads and transfer prospects to the AT&T NAC Call Center for fiber internet order activations
- Conduct daily follow-up calls with prospects and current customers
- Report daily results to Market Director
- Maintain an updated account list with notes on renewal eligibility, discount opportunities, and additional service potential
- Build and sustain strong working relationships with AT&T Connected Communities Account Managers and property ownership/management groups
- Prepare a monthly action plan and 3-month performance report for assigned ACC properties for the monthly ACC OPS Review
- Leverage Alliance retail store resources and associates when hosting onsite resident events, coordinating with store teams as needed
- Serve as the Events Lead for the assigned market, owning the planning, scheduling, and execution of all off-site sales events and activations
- Identify, schedule, and manage events at non-traditional venues including shopping centers, farmers markets, police and fire stations, corporate campuses, community events, and other high-traffic locations
- Work directly with AT&T Account Reps to get events on the AT&T calendar or independently schedule events as appropriate
- Staff and work events personally whenever possible, and coordinate retail store associates or other team members to cover events as needed
- Track event performance and report results including activations, leads generated, and GP contribution
- Identify new event opportunities within the market and continuously grow the event calendar to drive incremental sales outside the four walls of the store
- Maintain and report weekly and month-to-date performance against NAC lead/transfer goals and activation targets
- Manage a monthly sales forecast and submit all expense reports accurately and on time
- Complete all AT&T training requirements on a monthly, quarterly, and annual basis
- Communicate proactively with the Market Director on performance, challenges, and opportunities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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