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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401(k)
Accruing paid time off
Parental leave
performance-based bonuses
Employee Discounts
tuition support
long-term disability insurance
short-term disability insurance
Life insurance
Job Description
Alliance Mobile is one of the largest AT&T National Authorized Retailers in the United States, boasting over 350 locations spread across 26 states. The company specializes in providing a wide array of wireless and entertainment products, delivering exceptional service and customer experiences in every interaction. Alliance Mobile takes pride in its core values, which have earned it consistent recognition as a Top Place to Work. The organization is driven by a vision to be valued by its carriers, admired by competitors, preferred by customers, and respected by the communities it serves. This strong foundation supports a workplace culture that encourages... Show More
Job Requirements
- high school diploma or equivalent
- proven sales experience in field or retail environment
- ability to travel daily and maintain a reliable personal vehicle, valid driver’s license, and auto insurance
- ability to work flexible hours including evenings and weekends
- must pass a background check, driver’s license check, and substance abuse testing
- strong communication skills
- excellent organizational and time management abilities
- ability to engage in cold outreach and community canvassing
- comfortable working independently at a high activity level
Job Qualifications
- proven sales skills with a track record of exceeding targets in a field or retail environment
- strong customer service orientation with the ability to build lasting relationships
- excellent written and verbal communication skills
- ability to present professionally to property managers, event coordinators, and customers
- strong time management and organizational skills with the ability to independently manage a high-activity schedule
- prospecting skills and comfort with cold outreach, door-to-door canvassing, and community engagement
- experience with pipeline or funnel management
- ability to manage multiple accounts and opportunities simultaneously
- ability to work flexible hours including evenings and weekends as event schedules require
- wireless, telecom, or direct sales experience preferred
- AT&T product knowledge a plus
Job Duties
- prospect and engage new and existing residents at ACC properties and Multi-Dwelling Units (MDUs), targeting new move-ins and upgrade opportunities across Wireless, Fiber Internet, and DIRECTV Stream
- execute a minimum of 20 property visits and 2 onsite resident events per week, maintaining a consistent and high-activity field presence
- generate and manage a pipeline of qualified leads and transfer prospects to the AT&T NAC Call Center for fiber internet order activations, keeping lead volume high and conversion strong
- conduct daily follow-up calls with prospects and current customers
- report daily results to Market Director
- maintain an updated account list with notes on renewal eligibility, discount opportunities, and additional service potential
- build and sustain strong working relationships with AT&T Connected Communities Account Managers and property ownership/management groups
- prepare a monthly action plan and 3-month performance report for assigned ACC properties for the monthly ACC OPS Review
- leverage Alliance retail store resources and associates when hosting onsite resident events, coordinating with store teams as needed
- serve as the Events Lead for the assigned market, owning the planning, scheduling, and execution of all off-site sales events and activations
- identify, schedule, and manage events at non-traditional venues including shopping centers, farmers markets, police and fire stations, corporate campuses, community events, and other high-traffic locations
- work directly with AT&T Account Reps to get events on the AT&T calendar or independently schedule events as appropriate
- staff and work events personally whenever possible, and coordinate retail store associates or other team members to cover events as needed
- track event performance and report results including activations, leads generated, and GP contribution
- identify new event opportunities within the market and continuously grow the event calendar to drive incremental sales outside the four walls of the store
- maintain and report weekly and month-to-date performance against NAC lead/transfer goals, activation targets
- manage a monthly sales forecast and submit all expense reports accurately and on time
- complete all AT&T training requirements on a monthly, quarterly, and annual basis
- communicate proactively with the Market Director on performance, challenges, and opportunities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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