Connected Communities & Events Manager

Kissimmee, FL, USA|Remote, Travel

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $50,000.00 - $60,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical

Dental

Vision

401(k)

Accruing paid time off

Parental leave

performance-based bonuses

Employee Discounts

tuition support

long-term disability insurance

short-term disability insurance

Life insurance

Job Description

Alliance Mobile is one of the largest AT&T National Authorized Retailers in the United States, boasting over 350 locations spread across 26 states. The company specializes in providing a wide array of wireless and entertainment products, delivering exceptional service and customer experiences in every interaction. Alliance Mobile takes pride in its core values, which have earned it consistent recognition as a Top Place to Work. The organization is driven by a vision to be valued by its carriers, admired by competitors, preferred by customers, and respected by the communities it serves. This strong foundation supports a workplace culture that encourages skills development, motivated professionals, and a genuine passion for success among its employees.

The position of Connected Communities & Events Manager at Alliance Mobile is a dynamic, field-based role that drives revenue through two primary missions. First, the manager is responsible for generating consistent new subscriber activations via AT&T's Connected Communities (ACC) program and Multi-Dwelling Unit (MDU) properties. Second, the role serves as the Events Lead for an assigned market, orchestrating non-traditional sales opportunities in venues outside of the typical retail store environment. This challenging but rewarding role reports directly to the Market Director and works closely with AT&T Connected Communities Account Managers, retail store teams, and the AT&T NAC (New AT&T Customer) Call Center to deliver outstanding performance.

The ideal candidate for the Connected Communities & Events Manager role will be an outgoing, self-motivated sales professional who thrives in active field environments. This person must have the ability to build strong, lasting relationships within multiple stakeholder groups, including property managers, event coordinators, and customers. The manager is expected to execute a steady cadence of property visits and resident events while managing a pipeline of qualified leads for wireless, fiber internet, and DIRECTV Stream services. This role requires high energy, excellent communication, and strong organizational skills to independently manage a demanding and varied schedule. It also offers a significant commission opportunity, with total at-risk earning potential around 50% on top of a base salary ranging from $50,000 to $60,000 annually.

In addition to sales activities, the Connected Communities & Events Manager champions event leadership by planning, scheduling, and executing off-site sales events at diverse non-traditional venues such as shopping centers, farmers markets, corporate campuses, and community gatherings. This role demands proactive coordination with retail store associates and AT&T Account Representatives for maximum impact. Performance management is another critical component, involving the preparation of sales forecasts, performance reports, and adherence to AT&T training requirements, ensuring consistent growth and success in the assigned market. Employees must maintain a reliable personal vehicle and valid driver’s license as daily travel between locations and events forms an essential part of the job.

Job Requirements

high school diploma or equivalent
proven sales experience in field or retail environment
ability to travel daily and maintain a reliable personal vehicle, valid driver’s license, and auto insurance
ability to work flexible hours including evenings and weekends
must pass a background check, driver’s license check, and substance abuse testing
strong communication skills
excellent organizational and time management abilities
ability to engage in cold outreach and community canvassing
comfortable working independently at a high activity level

Job Qualifications

proven sales skills with a track record of exceeding targets in a field or retail environment
strong customer service orientation with the ability to build lasting relationships
excellent written and verbal communication skills
ability to present professionally to property managers, event coordinators, and customers
strong time management and organizational skills with the ability to independently manage a high-activity schedule
prospecting skills and comfort with cold outreach, door-to-door canvassing, and community engagement
experience with pipeline or funnel management
ability to manage multiple accounts and opportunities simultaneously
ability to work flexible hours including evenings and weekends as event schedules require
wireless, telecom, or direct sales experience preferred
AT&T product knowledge a plus

Job Duties

prospect and engage new and existing residents at ACC properties and Multi-Dwelling Units (MDUs), targeting new move-ins and upgrade opportunities across Wireless, Fiber Internet, and DIRECTV Stream
execute a minimum of 20 property visits and 2 onsite resident events per week, maintaining a consistent and high-activity field presence
generate and manage a pipeline of qualified leads and transfer prospects to the AT&T NAC Call Center for fiber internet order activations, keeping lead volume high and conversion strong
conduct daily follow-up calls with prospects and current customers
report daily results to Market Director
maintain an updated account list with notes on renewal eligibility, discount opportunities, and additional service potential
build and sustain strong working relationships with AT&T Connected Communities Account Managers and property ownership/management groups
prepare a monthly action plan and 3-month performance report for assigned ACC properties for the monthly ACC OPS Review
leverage Alliance retail store resources and associates when hosting onsite resident events, coordinating with store teams as needed
serve as the Events Lead for the assigned market, owning the planning, scheduling, and execution of all off-site sales events and activations
identify, schedule, and manage events at non-traditional venues including shopping centers, farmers markets, police and fire stations, corporate campuses, community events, and other high-traffic locations
work directly with AT&T Account Reps to get events on the AT&T calendar or independently schedule events as appropriate
staff and work events personally whenever possible, and coordinate retail store associates or other team members to cover events as needed
track event performance and report results including activations, leads generated, and GP contribution
identify new event opportunities within the market and continuously grow the event calendar to drive incremental sales outside the four walls of the store
maintain and report weekly and month-to-date performance against NAC lead/transfer goals, activation targets
manage a monthly sales forecast and submit all expense reports accurately and on time
complete all AT&T training requirements on a monthly, quarterly, and annual basis
communicate proactively with the Market Director on performance, challenges, and opportunities