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Connected Communities & Events Manager

Murfreesboro, TN, USA|Remote, Travel

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $60,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Holiday pay
Parental leave
performance-based bonuses
Employee Discounts
tuition support
Life insurance
long-term disability insurance
short-term disability insurance

Job Description

Alliance Mobile is one of the largest AT&T National Authorized Retailers in the United States, operating over 350 locations across 26 states. Renowned for its offering of wireless and entertainment products, the company is deeply committed to providing an exceptional customer experience during every interaction. Alliance Mobile values the contributions of every team member, recognizing that every individual plays a critical role in the ongoing success of the organization. Known as a top place to work, the company is driven by its foundational values and continuous ambition to be valued by its carrier partners, respected by communities, preferred by customers,... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2 years of sales experience preferably in wireless telecom or related fields
  • Valid driver’s license and reliable personal vehicle with active automobile insurance coverage
  • Must be able to travel daily for business purposes including between various locations meetings and assigned work sites
  • Ability to pass background check drug screening and driver’s license verification
  • Strong interpersonal and communication skills
  • Ability to work independently with minimal supervision
  • Proficiency in using sales and CRM software tools

Job Qualifications

  • Proven sales skills with a track record of exceeding targets in a field or retail environment
  • Strong customer service orientation with the ability to build lasting relationships
  • Excellent written and verbal communication skills ability to present professionally to property managers event coordinators and customers
  • Strong time management and organizational skills with the ability to independently manage a high-activity schedule
  • Prospecting skills and comfort with cold outreach door-to-door canvassing and community engagement
  • Experience with pipeline or funnel management ability to manage multiple accounts and opportunities simultaneously
  • Ability to work flexible hours including evenings and weekends as event schedules require
  • Wireless telecom or direct sales experience preferred
  • AT&T product knowledge a plus

Job Duties

  • Prospect and engage new and existing residents at ACC properties and multi-dwelling units targeting new move-ins and upgrades across wireless fiber internet and directv stream
  • Execute a minimum of 20 property visits and 2 onsite resident events per week maintaining a consistent and high-activity field presence
  • Generate and manage a pipeline of qualified leads and transfer prospects to the AT&T NAC call center for fiber internet order activations keeping lead volume high and conversion strong
  • Conduct daily follow-up calls with prospects and current customers report daily results to Market Director
  • Maintain an updated account list with notes on renewal eligibility discount opportunities and additional service potential
  • Build and sustain strong working relationships with AT&T Connected Communities Account Managers and property ownership management groups
  • Prepare a monthly action plan and 3-month performance report for assigned ACC properties for the monthly ACC OPS review
  • Leverage Alliance retail store resources and associates when hosting onsite resident events coordinating with store teams as needed
  • Serve as the Events Lead for the assigned market owning the planning scheduling and execution of all off-site sales events and activations
  • Identify schedule and manage events at non-traditional venues including shopping centers farmers markets police and fire stations corporate campuses community events and other high-traffic locations
  • Work directly with AT&T Account Reps to get events on the AT&T calendar or independently schedule events as appropriate
  • Staff and work events personally whenever possible and coordinate retail store associates or other team members to cover events as needed
  • Track event performance and report results including activations leads generated and GP contribution
  • Identify new event opportunities within the market and continuously grow the event calendar to drive incremental sales outside the four walls of the store
  • Maintain and report weekly and month-to-date performance against NAC lead transfer goals activation targets
  • Manage a monthly sales forecast and submit all expense reports accurately and on time
  • Complete all AT&T training requirements on a monthly quarterly and annual basis
  • Communicate proactively with the Market Director on performance challenges and opportunities

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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