Connected Communities & Events Manager

Murfreesboro, TN, USA|Remote, Travel

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $50,000.00 - $60,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Holiday pay

Parental leave

performance-based bonuses

Employee Discounts

tuition support

Life insurance

long-term disability insurance

short-term disability insurance

Job Description

Alliance Mobile is one of the largest AT&T National Authorized Retailers in the United States, operating over 350 locations across 26 states. Renowned for its offering of wireless and entertainment products, the company is deeply committed to providing an exceptional customer experience during every interaction. Alliance Mobile values the contributions of every team member, recognizing that every individual plays a critical role in the ongoing success of the organization. Known as a top place to work, the company is driven by its foundational values and continuous ambition to be valued by its carrier partners, respected by communities, preferred by customers, and admired by competitors alike.

The Connected Communities & Events Manager position is a dynamic, field-based role centered around two primary objectives. The first focus is on generating consistent new subscriber activations through AT&T's Connected Communities program and Multi-Dwelling Unit (MDU) properties. The second is to serve as the market’s Events Lead by organizing and executing off-site sales events to capture sales opportunities beyond traditional retail settings. This role is vital to bridging retail sales with community engagement and outreach, ensuring ongoing growth and strong market presence.

Reporting directly to the Market Director, the Connected Communities & Events Manager collaborates closely with AT&T Connected Communities Account Managers, retail store teams, and AT&T's New AT&T Customer (NAC) Call Center. This role demands a self-motivated and outgoing sales professional who excels in independent work and relationship-building to drive substantial sales results in much broader and non-traditional environments compared to standard retail roles. The successful candidate manages multiple priorities including prospecting at properties, organizing events, managing lead pipelines, and maintaining robust communication channels with both internal teams and external partners.

This position offers a competitive base salary ranging from $50,000 to $60,000 annually, supplemented by a performance-based commission structure that comprises roughly 50 percent of the total compensation. This commission is tied to key performance metrics such as new activations through NAC, event sales outcomes, and gross profit contributions. The compensation structure encourages high performance and rewards results. Employees enjoy comprehensive benefits including medical, dental, and vision insurance available after 60 days, plus life, long-term disability, and short-term disability insurance. Additional benefits include paid time off, parental leave, tuition support, and a 50 percent discount on AT&T wireless services, emphasizing overall employee wellbeing and support.

In summary, the Connected Communities & Events Manager at Alliance Mobile is a critical sales position blending field sales expertise with community engagement and event leadership responsibilities. This role suits ambitious sales professionals seeking to grow in a supportive environment while impacting the company’s growth beyond the traditional store experience. The work requires travel, strong organizational skills, proactive communication, and a passion for delivering results nationally recognized by a leading telecommunications retailer.

Job Requirements

High school diploma or equivalent
Minimum of 2 years of sales experience preferably in wireless telecom or related fields
Valid driver’s license and reliable personal vehicle with active automobile insurance coverage
Must be able to travel daily for business purposes including between various locations meetings and assigned work sites
Ability to pass background check drug screening and driver’s license verification
Strong interpersonal and communication skills
Ability to work independently with minimal supervision
Proficiency in using sales and CRM software tools

Job Qualifications

Proven sales skills with a track record of exceeding targets in a field or retail environment
Strong customer service orientation with the ability to build lasting relationships
Excellent written and verbal communication skills ability to present professionally to property managers event coordinators and customers
Strong time management and organizational skills with the ability to independently manage a high-activity schedule
Prospecting skills and comfort with cold outreach door-to-door canvassing and community engagement
Experience with pipeline or funnel management ability to manage multiple accounts and opportunities simultaneously
Ability to work flexible hours including evenings and weekends as event schedules require
Wireless telecom or direct sales experience preferred
AT&T product knowledge a plus

Job Duties

Prospect and engage new and existing residents at ACC properties and multi-dwelling units targeting new move-ins and upgrades across wireless fiber internet and directv stream
Execute a minimum of 20 property visits and 2 onsite resident events per week maintaining a consistent and high-activity field presence
Generate and manage a pipeline of qualified leads and transfer prospects to the AT&T NAC call center for fiber internet order activations keeping lead volume high and conversion strong
Conduct daily follow-up calls with prospects and current customers report daily results to Market Director
Maintain an updated account list with notes on renewal eligibility discount opportunities and additional service potential
Build and sustain strong working relationships with AT&T Connected Communities Account Managers and property ownership management groups
Prepare a monthly action plan and 3-month performance report for assigned ACC properties for the monthly ACC OPS review
Leverage Alliance retail store resources and associates when hosting onsite resident events coordinating with store teams as needed
Serve as the Events Lead for the assigned market owning the planning scheduling and execution of all off-site sales events and activations
Identify schedule and manage events at non-traditional venues including shopping centers farmers markets police and fire stations corporate campuses community events and other high-traffic locations
Work directly with AT&T Account Reps to get events on the AT&T calendar or independently schedule events as appropriate
Staff and work events personally whenever possible and coordinate retail store associates or other team members to cover events as needed
Track event performance and report results including activations leads generated and GP contribution
Identify new event opportunities within the market and continuously grow the event calendar to drive incremental sales outside the four walls of the store
Maintain and report weekly and month-to-date performance against NAC lead transfer goals activation targets
Manage a monthly sales forecast and submit all expense reports accurately and on time
Complete all AT&T training requirements on a monthly quarterly and annual basis
Communicate proactively with the Market Director on performance challenges and opportunities