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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,800.00 - $74,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Tuition remission
Paid Time Off
Retirement Plan
Professional development opportunities
Inclusive culture
Job Description
Quinnipiac University is a prestigious private, coeducational institution located in Hamden, Connecticut, just 90 minutes north of New York City and two hours from Boston. With an enrollment of approximately 9,700 students, Quinnipiac offers over 100-degree programs across diverse disciplines including Business, Communications, Education, Computing & Engineering, Health Sciences, Law, Medicine, Nursing, and the College of Arts & Sciences. Notably, the university boasts 21 Division I sports teams with remarkable achievements such as the 2023 NCAA National Championship in ice hockey and national championships in women’s rugby. Recognized nationally for public opinion research and consistently ranked highly by major educational... Show More
Job Requirements
- Bachelor's degree in hospitality management, event management, business administration, or related field
- minimum of 5 years of experience managing conferences, events, or summer programs in a university or comparable environment
- demonstrated success managing multi-day residential programs and high-volume summer operations
- strong project management, organizational, and problem-solving skills
- excellent interpersonal and client relationship management abilities
- proficiency in Microsoft Office and event, housing, or scheduling systems
- ability to collaborate effectively with individuals from varied backgrounds
- availability to work flexible hours including evenings, weekends, and extended hours during peak seasons
- on-campus presence required during active programs and events
Job Qualifications
- Bachelor's degree in Hospitality Management, Event Management, Business Administration, or related field
- minimum of 5 years of experience managing conferences, events, or summer programs in a university or comparable environment
- demonstrated success managing multi-day residential programs and high-volume summer operations
- strong project management, organizational, and problem-solving capabilities
- proven ability to manage multiple complex programs simultaneously in a fast-paced environment
- excellent interpersonal and client relationship management skills
- proficiency in Microsoft Office and event management, housing, or scheduling systems
- proven ability to collaborate effectively with individuals from varied backgrounds
- experience in a revenue-generating auxiliary, conference services, or similar operation
- familiarity with contract administration, risk management, and campus compliance requirements
- experience supervising student or seasonal staff
- working knowledge of campus housing, dining, and facilities operations
Job Duties
- Plan, coordinate, and execute a high-volume portfolio of one-day events, multi-day conferences, and summer academic and athletic residential programs
- serve as the primary client relationship manager from post-contract through program completion
- provide consultative planning support through site visits and planning calls, advising clients on menu selection, agenda development, and event flow
- coordinate housing, dining, meeting space, athletic facilities, and support services in partnership with campus stakeholders
- utilize the project management system to track complex program logistics, ensuring operational readiness and proactive issue resolution
- independently manage 75+ events annually, balancing competing priorities and deadlines
- support business development efforts by assisting with front-end inquiry intake procedures to maintain strong conversion rates
- assist with site visits, proposal development, and contract preparation as needed
- support program registration using the preferred platform to collect participant data, process payments, and distribute pre-event communications
- cultivate repeat business and long-term client relationships through high-quality service delivery and proactive account management
- contribute to summer operations planning, staffing models, and space optimization initiatives
- assist in the development and continuous improvement of standard operating procedures and service guidelines
- supervise, train, and provide day-to-day direction to student and seasonal staff as assigned
- provide on-site operational leadership during programs, including evenings and weekends as required
- model and promote a professional, service-oriented, and inclusive team culture
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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