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Conference Services Manager

Job Overview

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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
maternity leave
paternity leave
Pet insurance
401k
Student Loan Repayment Program

Job Description

Emeline is a distinctive hospitality establishment that seamlessly integrates innovative dining experiences, cozy gathering venues, curated retail offerings, classic event spaces, and gracious guest rooms. This versatile venue is celebrated for its layers of unique experiences, thoughtful design elements, and an unmistakable sense of place that captivates visitors and ensures memorable stays and events. As part of the well-respected Makeready collection, Emeline upholds a commitment to excellence, guest satisfaction, and a warm, welcoming atmosphere. This establishment stands as a sophisticated destination where locals and travelers alike come to enjoy the artistry of flavors, ambience, and hospitality.

The role of Conference Services Manager at Emeline is pivotal to orchestrating flawless and memorable events. The ideal candidate is a visionary individual who embodies both creativity and operational expertise. Serving as the ultimate liaison, the Conference Services Manager is tasked with coordinating and bringing together multiple departments to ensure event success from inception to execution. This position demands an individual who takes pride in the art of event planning, nurturing client relationships, and delivering exceptional service. From conducting client tours through the event spaces to creating comprehensive banquet event orders, the Conference Services Manager manages every detail meticulously.

This role calls for an experienced professional who thrives in a dynamic environment, supporting and supervising team members while liaising with sales and banquet departments. The Conference Services Manager must be adept at managing group room blocks, executing contracts, and maintaining thorough communication across various operational divisions. A guest-first mentality is essential, combined with an approachable and professional demeanor, ensuring positive interactions throughout the planning and event process. This opportunity offers a chance to join a forward-thinking team that values innovation, collaboration, and excellence in hospitality.

Job Requirements

  • Prior conference services experience required
  • guest-first mentality
  • approachable, personable, professional
  • thorough understanding of the property and amenities
  • work with sales teams on current promotions and packages as needed
  • effective communication skills across multiple teams
  • organized and effective

Job Qualifications

  • Prior conference services experience
  • guest-first mentality
  • approachable, personable, professional
  • thorough understanding of the property and amenities
  • effective communication skills across multiple teams
  • organized and effective

Job Duties

  • Conduct client tours of spaces
  • create detailed banquet event orders for execution of events
  • work closely with banquet department on operations and event execution
  • monitor group room blocks and pick up
  • generate detailed resumes for operating departments
  • maintain detailed accounts and communications of contracts, event orders, and invoices

Job Criteria

Experience

Mid Level (3-7 years)


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