Conference Services Manager

Four Seasons Hotels and Resorts, a global leader in luxury hospitality, is driven by its people who are committed to creating outstanding experiences for guests, residents, and partners worldwide. Renowned for its dedication to excellence and genuine warmth, Four Seasons fosters a culture where employees strive to grow personally and professionally, delivering unparalleled service with a heartfelt approach. The company thrives on its belief in the power of human connection, ensuring every interaction leaves a lasting impression. With a commitment to world-class employee experience, Four Seasons provides an environment where team members can flourish while contributing to the finest guest journey possible.

The San Francisco location of Four Seasons embodies a modern sanctuary situated in the vibrant heart of the city. Known for its iconic presence at Union Square, this hotel is a hub where business, family gatherings, and celebratory milestones converge. Guests enjoy beautifully redesigned rooms inspired by San Francisco’s natural landscapes such as fog, redwoods, and ocean vistas. The hotel’s prime city center location offers easy access to premier shopping, dining, and cultural landmarks, enriching each visit with a distinct urban experience.

The role of Conference Services Manager at Four Seasons Hotel San Francisco is a pivotal position responsible for managing the comprehensive needs of conference groups organized by the Sales Department. This management role involves coordinating the logistics and requirements for diverse events, ensuring smooth communication across all departments, and securing client satisfaction throughout the event lifecycle. This leadership position demands expertise in negotiating catered menus and event proposals aimed at maximizing revenue and fulfilling contractual agreements while adhering to client expectations.

The ideal candidate will excel in multifaceted coordination between sales, catering, and banquet teams to optimize function space usage and event execution. They will finalize booking details, proactively address challenges, and oversee the on-site delivery of banquet services to guarantee a flawless event experience. With a keen eye for detail and exceptional time management skills, the Conference Services Manager acts as the main liaison for meeting planners, helping them navigate venue resources to enhance event success.

This role offers a competitive salary range of $87,000 to $92,000 along with comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plans, complimentary accommodations at other Four Seasons properties, employee meals, and opportunities for career development and seasonal assignments. The position requires an individual who not only meets high professional standards but also values teamwork and a supportive work culture committed to mutual respect and growth. Join Four Seasons to be part of a dynamic team dedicated to delivering luxury hospitality experiences that create lifelong memories.