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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Pet insurance
Life insurance
short and long-term disability insurance
401k plan
Employee Discounts
Job Description
Brickell Arch, a Luxury Collection Hotel located in the vibrant heart of Miami, Florida, offers a sophisticated and timeless retreat experience overlooking the shimmering waters of Biscayne Bay. This iconic hotel is part of HEI Hotels & Resorts portfolio, which is known for its dedication to excellence and the empowerment of its associates. HEI Hotels & Resorts is a respected independent franchisee operating this distinctive property with a commitment to hospitality excellence and guest satisfaction. The establishment prides itself on delivering refined sophistication combined with a vibrant local culture, making it an exceptional choice for both leisure and business travelers... Show More
Job Requirements
- prior hospitality experience with specific experience in catering sales is essential
- minimum 1+ year in catering sales required
- experience at a similar size and quality hotel preferred
- proficient in Microsoft Word, Excel, and hotel sales system
- strong sales and revenue management skills with the ability to train and motivate peers
- knowledge of hotel features, benefits, and competitive landscape
- understanding of hotel operations including marketing plans, personnel and labor relations, budget forecasting, and quality assurance
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences such as effectively communicating with supervisors, coworkers, public etc
- ability to work effectively under time constraints and adapt communication style to different audiences
- strong organizational, problem-solving, and client service skills
Job Qualifications
- minimum 1+ year in catering sales
- experience at a similar size and quality hotel preferred
- proficient in Microsoft Word, Excel, and hotel sales system
- strong sales and revenue management skills with the ability to train and motivate peers
- knowledge of hotel features, benefits, and competitive landscape
- understanding of hotel operations including marketing plans, personnel and labor relations, budget forecasting, and quality assurance
- effective verbal and written communication skills with the ability to adapt communication style to suit different audiences
- strong organizational, problem-solving, and client service skills
Job Duties
- prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication
- understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets
- apply yield management techniques and analyze historical data to maximize revenue and profitability
- evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability
- conduct market research on competitors’ products, services, and pricing to inform strategic business plans
- sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value
- build and maintain long-term client relationships, ensuring repeat business
- actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities
- utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments
- conduct hotel site inspections and client presentations with professionalism and confidence
- participate in trade shows, sales blitzes, and networking events to generate leads
- collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution
- oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction
- manage A/V equipment as a profit center when applicable
- maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events
- monitor market trends, competitor activity, and key client accounts to identify growth opportunities
- perform any other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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