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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation leave
sick leave
Holiday pay
401(k) savings plan
Job Description
Sheraton Music City Hotel is a renowned hospitality establishment located in a vibrant area known for its exceptional service and high-quality accommodations. This hotel offers 410 rooms along with 32,000 square feet of centralized and elegant meeting space, making it a prime location for both leisure and business travelers. Dedicated associates at Sheraton Music City are committed to exceeding guest expectations and providing an outstanding hospitality experience. Employees enjoy several perks including free parking, complimentary meals, incentives based on exemplary performance, and a dynamic, energetic working environment that fosters enthusiasm and collaboration among team members. Joining Sheraton Music City means... Show More
Job Requirements
- Minimum of one year experience in hospitality industry
- Experience in catering sales
- Experience in hotel of similar size and quality
- Proficiency with Microsoft Word, Excel, and Delphi software
- Strong knowledge of sales techniques and revenue management
- Understanding of hotel operations and market competition
- Ability to manage stress and meet deadlines
- Strong verbal and written communication skills
- Willingness to comply with attendance rules
- Ability to work collaboratively with teams and vendors
Job Qualifications
- Prior experience in hospitality with specific experience in catering sales
- Minimum of one year in the hospitality industry
- Experience at similar size and quality hotel
- Computer skills including Microsoft Word, Excel, and Delphi
- Knowledge of sales skills, revenue management, training, and motivation
- Understanding of hotel features, benefits, and competitors
- Ability to execute appropriate action plans
- Knowledge of hotel operations, including marketing, security, labor relations, business plans, repairs, maintenance, budget forecasting, quality assurance, hospitality law, and long-range planning
- Ability to work under time constraints and deadlines
- Effective verbal and written communication skills
- Adapt communication to suit different audiences
Job Duties
- Understand monthly forecasting and annual budget process
- Raise meeting planner evaluation scores through effective methods
- Optimize room rental charges
- Participate in re-booking repeat business and maintain long-term client relationships
- Actively participate in industry-related organizations such as NACE and MPI
- Demonstrate strong sales techniques including closing and negotiating skills
- Conduct hotel site inspections and client presentations
- Provide innovative set-ups, menus, and group functions with collaboration from Chef
- Collaborate with banquet department on event operations and execution
- Provide direction and evaluation of operations and banquet event orders
- Manage Audio/Visual equipment as a profit center
- Utilize computer skills including Delphi, Word, and Excel
- Monitor group room blocks and coordinate with operating departments
- Work with outside vendors to ensure client satisfaction
- Comply with attendance rules and perform other assigned duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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