Conference Services and Program Coordinator

Whittier College is a private liberal arts college located in Whittier, California, known for its commitment to providing a rigorous education combined with a strong emphasis on community values, diversity, and student engagement. Established in 1887, the institution has a rich history of fostering a supportive and inclusive environment for students, faculty, and staff. Whittier College offers a wide range of undergraduate programs and is recognized for encouraging experiential learning, leadership development, and social responsibility. The college campus includes various facilities such as the Shannon Center, which serves as a hub for student activities, conferences, and community events.\n\nThe Conference Services Office at Whittier College plays a crucial role in managing and coordinating events and programs across the campus. The office is dedicated to ensuring seamless event planning and execution, providing excellent service to both internal and external clients. Currently, Whittier College is seeking a Conference Services and Program Coordinator to join their team. This position is an entry-level role reporting directly to the Director of Conference Services. It is a full-time, non-exempt position with an hourly salary range of $25.72 to $28.60, commensurate with experience, skills, and knowledge. The role requires managing student staff schedules, entering events into the event management system (EMS), assisting with the management of the Shannon Center, and supporting summer camp planning.\n\nThe Conference Services and Program Coordinator will be the primary point of contact for clients' inquiries and will collaborate regularly with other departments to optimize the use of campus spaces without conflicts. Responsibilities include coordinating event logistics, facilitating client walkthroughs, handling communication via phone and email, assisting with invoicing and payments, and ensuring excellent customer service throughout the event lifecycle. The Coordinator also plays an essential role in training summer resident assistants and supporting programming logistics at the Shannon Center. This role demands flexibility, as the Coordinator is expected to work after business hours and on weekends as needed. Strong organizational skills, attention to detail, and the ability to multitask effectively are important traits for success in this position. Working closely with student staff, the Coordinator ensures all events are adequately staffed and executed smoothly. \n\nThe ideal candidate will possess excellent written and verbal communication skills, experience in hospitality or event management, and familiarity with EMS and Microsoft Office Suite. Knowledge of audiovisual equipment and teamwork experience using platforms like Microsoft Teams and Outlook is highly desirable. By joining Whittier College's Conference Services team, the Coordinator will contribute to delivering high-quality event services that enhance the campus community's experience and uphold the college's reputation for excellence. This role offers an excellent opportunity for early-career professionals to develop skills in event coordination, client relations, and program management within a dynamic and supportive academic environment.