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Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Paid holidays
Job Description
This job posting is for a position within a hotel owned and operated by an independent franchisee. Although associated with the Hilton brand, this particular hotel operates independently and manages all aspects of employment, including recruiting, hiring, salary, benefits, and compensation decisions. It is important to clarify that accepting this position means you will be employed directly by the franchisee, not by Hilton Corporate. Consequently, your compensation and benefits will be provided exclusively by the franchisee and not Hilton. This creates a unique employment environment that blends the reputation of a well-known hospitality brand with the individualized management style of... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in hospitality or customer service preferred
- ability to work flexible hours including weekends and holidays
- strong verbal and written communication skills
- proficiency with computer systems and hotel software
- excellent interpersonal skills
- ability to remain calm under pressure
Job Qualifications
- high school diploma or equivalent
- previous experience in hotel front desk or customer service preferred
- excellent communication and interpersonal skills
- ability to manage multiple tasks efficiently
- proficiency with hotel management software
- strong problem-solving abilities
Job Duties
- greet and assist guests during check-in and check-out
- manage reservations and room assignments
- respond to guest inquiries and resolve complaints
- coordinate with housekeeping and maintenance staff
- ensure compliance with hotel policies
- handle billing and payment processing
- maintain a clean and welcoming lobby area
Job Criteria
Experience
No experience required
Job Location
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