Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $32.00
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Work Schedule

Flexible
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Benefits

Health Insurance
retirement plans
Paid Time Off
401K Matching
On-site wellness programs
Local discounts
Employee rates on hotel stays

Job Description

Pyramid Global Hospitality is a renowned hospitality company dedicated to putting people first. With a strong emphasis on employee well-being, diversity, and professional development, Pyramid Global Hospitality fosters a supportive and inclusive work environment across over 230 properties worldwide. This global organization commits to a People First culture, demonstrated through comprehensive employee benefits, ongoing training, and a collaborative atmosphere that encourages growth and success for all team members. Pyramid Global Hospitality's dedication to its employees translates directly into exceptional guest experiences, setting them apart in the hospitality industry.

At Pyramid Global Hospitality, employees enjoy an array of benefits including comprehensive health insurance, retirement plans with 401k matching, paid time off, on-site wellness programs, local discounts, and special employee rates on hotel stays. The company also prioritizes continuous learning by offering training and development opportunities designed to help employees enhance their skills and advance their careers. Whether someone is new to the hospitality industry or a seasoned professional, Pyramid Global Hospitality provides the resources, support, and culture necessary to thrive and make a meaningful impact.

This particular opportunity is based in a corporate office setting associated with Pyramid Global Hospitality, focusing on providing an unparalleled hospitality experience to clients through a blend of office management, event services, and superior guest service. The role integrates strategic thinking, operational efficiency, and professional polish within a People First culture. The Planner will be positioned at the Paramount Sky Square, a multifunctional venue hosting video shoots, meetings, and various events. As the primary liaison between clients and the property staff, the Planner ensures client expectations are thoroughly met or exceeded by orchestrating logistics, coordinating event details, and managing communication among all involved parties.

The environment supports a positive work-life balance with flexible hours, including coverage of occasional late events, and a nationwide network of team members fostering connectedness and collaboration. Employees in this role contribute directly to creating memorable experiences for clients by handling event planning details such as scheduling, room configurations, audiovisual requirements, special accommodations, vendor coordination, and upselling techniques to maximize both client satisfaction and departmental profitability. The compensation starts at $32 per hour, and the actual package may vary depending on individual skills, experience, and location-based labor considerations. Pyramid Global Hospitality is an equal opportunity employer celebrating diversity and cultivating an inclusive workplace for all employees.

Job Requirements

  • High school diploma or equivalent
  • Minimum two years of related experience in hospitality or conference services
  • Knowledge of conference service equipment and audiovisual technology
  • Proficiency in Microsoft Office and relevant software such as Delphi
  • Strong communication and organizational skills
  • Ability to coordinate multiple tasks effectively
  • Flexible schedule to accommodate occasional late events

Job Qualifications

  • High school diploma or equivalent
  • Minimum two years of experience in a hotel, convention or conference center, preferably in conference services
  • Knowledge of conference service equipment, set-up styles, and audiovisual technology
  • Excellent computer skills, including proficiency in Microsoft Office and Delphi software
  • Excellent verbal and written communication skills
  • Strong organizational skills

Job Duties

  • Plan and ensure execution of events including dates, timing of arrival and departure, room set-ups, diagrams, audiovisual and production needs, special needs, special events, on and off-site entertainment, transportation
  • Be knowledgeable of the property’s accommodations, meeting facilities, and available support services to promote effective utilization by assigned corporate accounts
  • Promote the property by arranging and conducting site visits for key client contacts to plan, organize, and coordinate all meeting needs and requirements
  • Review distribution of in-house reports to ensure consistency and completeness of information
  • Communicate effectively verbally and in writing with clients in a timely manner
  • Communicate event details promptly to appropriate personnel
  • Enhance group events and department profitability by using upselling techniques
  • Maintain frequent communication with group contacts and attendees to ensure expectations are met or exceeded
  • Coordinate vendors, obtain quotes, and client contracts
  • Perform administrative tasks including distribution of event orders, reports, and filing
  • Follow grooming standards to maintain a professional image in dress, uniform, and mannerisms

Job Criteria

Experience

Mid Level (3-7 years)


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