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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $32.00
Work Schedule
Flexible
Benefits
Health Insurance
retirement plans
Paid Time Off
401K Matching
On-site wellness programs
Local discounts
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a renowned hospitality company dedicated to putting people first. With a strong emphasis on employee well-being, diversity, and professional development, Pyramid Global Hospitality fosters a supportive and inclusive work environment across over 230 properties worldwide. This global organization commits to a People First culture, demonstrated through comprehensive employee benefits, ongoing training, and a collaborative atmosphere that encourages growth and success for all team members. Pyramid Global Hospitality's dedication to its employees translates directly into exceptional guest experiences, setting them apart in the hospitality industry.
At Pyramid Global Hospitality, employees enjoy an array of benefits including compreh... Show More
At Pyramid Global Hospitality, employees enjoy an array of benefits including compreh... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years of related experience in hospitality or conference services
- Knowledge of conference service equipment and audiovisual technology
- Proficiency in Microsoft Office and relevant software such as Delphi
- Strong communication and organizational skills
- Ability to coordinate multiple tasks effectively
- Flexible schedule to accommodate occasional late events
Job Qualifications
- High school diploma or equivalent
- Minimum two years of experience in a hotel, convention or conference center, preferably in conference services
- Knowledge of conference service equipment, set-up styles, and audiovisual technology
- Excellent computer skills, including proficiency in Microsoft Office and Delphi software
- Excellent verbal and written communication skills
- Strong organizational skills
Job Duties
- Plan and ensure execution of events including dates, timing of arrival and departure, room set-ups, diagrams, audiovisual and production needs, special needs, special events, on and off-site entertainment, transportation
- Be knowledgeable of the property’s accommodations, meeting facilities, and available support services to promote effective utilization by assigned corporate accounts
- Promote the property by arranging and conducting site visits for key client contacts to plan, organize, and coordinate all meeting needs and requirements
- Review distribution of in-house reports to ensure consistency and completeness of information
- Communicate effectively verbally and in writing with clients in a timely manner
- Communicate event details promptly to appropriate personnel
- Enhance group events and department profitability by using upselling techniques
- Maintain frequent communication with group contacts and attendees to ensure expectations are met or exceeded
- Coordinate vendors, obtain quotes, and client contracts
- Perform administrative tasks including distribution of event orders, reports, and filing
- Follow grooming standards to maintain a professional image in dress, uniform, and mannerisms
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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