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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $57,784.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
401k
Local discounts
Career development opportunities
Paid Time Off
Job Description
The Broadmoor is an iconic and historic luxury resort known for its exceptional Five-Star and Five-Diamond standards. Situated in Colorado Springs, Colorado, The Broadmoor has maintained its reputation as one of the most prestigious hotels in the United States, providing guests with world-class hospitality and experiences since its establishment. This resort combines a rich heritage with modern luxury, offering a diverse range of accommodations, fine dining, recreational activities, and event spaces. The resort's commitment to excellence is reflected not only in its amenities and services but also in its deeply ingrained culture of community and family, aiming to create a... Show More
Job Requirements
- Experience in hotel conference services catering or event management
- Strong communication and interpersonal skills
- Ability to manage multiple events and prioritize tasks
- Bachelor’s degree in hospitality management business or related field preferred
- Proficiency in event management software
- Valid U.S. driver’s license
- Ability to work irregular hours including weekends and holidays
- Physical ability to stand or walk for long periods and lift/move objects up to 35 lbs
Job Qualifications
- 3-5 years previous experience in hotel conference services catering or event management is required
- Exceptional verbal and written communication skills for client interaction and internal briefings
- Strong project management skills with the ability to manage multiple events simultaneously
- Must be able to multi-task and prioritize to meet deadlines and distribution dates
- A bachelor's degree in hospitality management business or a related field is preferred
- Proficiency in event management software such as Delphi FDC and SocialTables
- Valid U.S. driver's license
- Leadership skills including honesty transparency and embodiment of Broadmoor service standards
- Ability to embrace feedback with self-awareness and a desire to improve
- Commitment to compliance and training within the department
Job Duties
- Serve as a primary point of contact for conferences meetings and social events from event contracting through post-event follow-up
- Manage and supervise all aspects of events including room setup AV décor placement catering and guest service
- Work cohesively with culinary banquets front office and operational teams to deliver a seamless experience
- Drive revenue and exceed goals through upsells in banquets food and beverage to assigned groups
- Forecast food and beverage events for assigned groups
- Provide excellent customer service and manage customer expectations
- Build and maintain a strong relationship with clients understanding their needs and working with them through execution of their event
- Maintain budgets communicating to clients about estimated expenses
- Prepare and distribute event documents such as banquet event orders diagrams resume and post-event reports
- Conduct pre-conference meetings and post-event meetings
- Lead planning site visits
- Adhere to all hotel standards policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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