Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development programs
Job Description
The Ritz-Carlton Charlotte is a prestigious luxury hotel located at 201 E. Trade Street, Charlotte, North Carolina. Known for its exceptional service and elegant accommodations, The Ritz-Carlton brand represents the pinnacle of luxury hospitality. This property is part of Marriott International, a global leader in the hospitality industry with over 100 award-winning hotels worldwide. At The Ritz-Carlton Charlotte, each day is dedicated to delivering unparalleled guest experiences, ensuring the comfort, care, and memorable moments that guests expect from a world-class luxury hotel. With a team of dedicated professionals committed to excellence, The Ritz-Carlton Charlotte maintains its reputation as a leader... Show More
Job Requirements
- high school diploma or equivalent
- ability to prepare and manage documents using office software
- capacity to physically perform job-related tasks including moving and lifting up to 10 pounds
- excellent communication skills
- ability to maintain professionalism in appearance and conduct
- willingness to work collaboratively with diverse teams
- adherence to all company policies and procedures
- availability to work full-time onsite at The Ritz-Carlton Charlotte
Job Qualifications
- high school diploma or equivalent
- prior administrative experience in a hospitality environment preferred
- proficiency with office software applications including word processing, spreadsheets, and presentations
- strong communication and interpersonal skills
- ability to multitask and work collaboratively in a fast-paced environment
- knowledge of hotel operations and guest service standards is an advantage
- bilingual skills are a plus
Job Duties
- prepare documents using word processing software, spreadsheets, databases, or presentations
- serve as liaison between sales office and clients before, during, and after events
- support administrative functions across multiple hotel departments including guest services, engineering, and food and beverage
- maintain a safe and orderly work environment following company policies and procedures
- uphold professional appearance, communication, and quality standards at all times
- develop and maintain positive working relationships with employees and departments
- assist with physical tasks such as moving, lifting, carrying, bending, and stretching as required
Job Location
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