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Conference Center Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,900.00 - $55,000.00
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Benefits

bonus eligibility
Comprehensive benefits program
Health Insurance
Paid Time Off
Professional development opportunities
collaborative work environment
Employee Assistance Programs

Job Description

Sidley Austin LLP is a prominent international law firm known for delivering comprehensive legal services to a wide array of clients across various industries. The firm prides itself on fostering a collaborative and inclusive work environment that encourages professional growth and development. With offices in multiple key cities, Sidley Austin LLP is dedicated to excellence and providing top-tier client service. As a significant player in the legal sector, the firm supports community engagement, diversity initiatives, and innovation, ensuring a dynamic workplace for its employees. This role is based at one of Sidley's conference centers, where maintaining a seamless and professional... Show More

Job Requirements

  • High school diploma or equivalent
  • One year of experience in a customer service role such as reception, service desk, or switchboard
  • Typing and keyboard skills
  • Excellent telephone, email, and customer service etiquette

Job Qualifications

  • High school diploma or equivalent
  • One year of experience in a customer service role such as reception, service desk, or switchboard
  • Strong organizational skills
  • Strong attention to detail
  • Good judgment
  • Strong interpersonal communication skills
  • Strong analytical and problem-solving skills
  • Able to work harmoniously and effectively with others
  • Able to preserve confidentiality and exercise discretion
  • Able to work under pressure
  • Able to manage multiple projects with competing deadlines and priorities
  • Typing and keyboard skills
  • Excellent telephone, email, and customer service etiquette

Job Duties

  • Greet and direct guests to appropriate conference rooms and facilities such as restrooms, coat rooms, telephone booths
  • Project a positive and friendly attitude
  • Confirm, process and update conference room reservations through the use of EMS system
  • Address and respond to email and phone requests to the Conference Center mailbox
  • Ensure that conference rooms are stocked and prepared
  • Address any ad hoc requests presented by guests or firm personnel
  • Coordinate with catering, audio visual, and facilities maintenance staff to ensure all guest requests are attended to in a timely and professional manner
  • Provide backup to facility department personnel as appropriate, including the handling and directing internal and external calls
  • Work with other team members to ensure that each reception desk is covered from 7:30 a.m. to 5:30 p.m. daily

Job Location

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