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Conference & Event Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $25.00 - $28.00
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Work Schedule

Flexible
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Benefits

career growth
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
wellness programs
Tuition Reimbursement
exclusive discounts

Job Description

Hampton Roads Embassy Suites, located at 1700 Coliseum Drive in Hampton, VA, is part of the esteemed Atrium Hospitality family of hotels known for delivering exceptional guest experiences and a workplace culture that fosters growth, inclusion, and teamwork. As a full-service hotel, Hampton Roads Embassy Suites caters to both business and leisure travelers, providing comfortable accommodations, top-notch facilities, and personalized service. It boasts a prime location that appeals to event planners and travelers alike, making it an ideal venue for meetings, conferences, weddings, and social events. Being a part of Atrium Hospitality means joining a company that prioritizes its core values encapsulated in the Atrium SPIRIT—Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork—which are at the heart of the company’s success and employee satisfaction.

The current opening is for a full-time event coordinator position with a competitive compensation range of $25 to $28 per hour, reflective of experience, skills, and qualifications. This role is crucial in shaping the event experiences at Hampton Roads Embassy Suites by managing the entire event lifecycle from initial client collaboration to post-event execution. The event coordinator will work closely with clients to ensure that every detail of their events is meticulously planned and flawlessly executed. This involves creating detailed banquet event orders (BEOs), managing guestroom blocks, ensuring contracts are adhered to, and overseeing invoices and payments.

This position demands a dynamic, adaptable professional who thrives in a fast-paced and sometimes unpredictable environment. Being an effective communicator and a proactive problem-solver is essential, as is the ability to lead site tours, attend planning meetings, and be fully present during events to ensure everything runs smoothly. The role also requires collaboration with Sales and Marketing teams to support revenue generation through upselling and maintaining client relationships.

At Hampton Roads Embassy Suites, the focus is not only on delivering exceptional events but also on fostering continuous career growth and learning opportunities for employees. With 40% of management hires coming from internal promotions, the company shows a strong commitment to employee development. The benefits package includes a 401(k) plan with company matching, comprehensive medical, dental, and vision insurance, paid time off with vacation benefits, exclusive discounts on travel and services, wellness programs, tuition reimbursement, and a culture of giving back through community service initiatives.

Joining Hampton Roads Embassy Suites means becoming part of a team that values accountability, agility, talent development, transparency, and leading with SPIRIT. Employees are encouraged to take ownership of their roles, adapt to change swiftly, nurture team talents, communicate openly, and embody the company’s core values in all aspects of their work. Testimonials from current employees highlight a supportive environment where contributions are recognized and celebrated, making it a rewarding place to build a career in hospitality and event management.

Job Requirements

  • 2+ years of event services experience
  • proficiency with event management software and CRM systems
  • ability to work flexible hours including evenings and weekends
  • excellent communication and interpersonal skills
  • ability to adapt to changing priorities and pace
  • knowledge of group and social event planning

Job Qualifications

  • 2+ years of event services experience
  • strong technology skills with knowledge of BEOs, diagramming tools, and CRM systems
  • flexible and adaptable work ethic
  • exceptional communication skills
  • understanding of group and social event segments

Job Duties

  • Collaborate directly with clients to craft detailed, unforgettable event experiences
  • lead banquet coordination by managing timely BEO creation and distribution
  • drive revenue through upselling opportunities and proactive communication with clients
  • monitor guestroom blocks and ensure contracts are on track to avoid attrition charges
  • manage payments from start to finish, ensuring every invoice is clear and accurate
  • lead site tours, join pre- and post-event meetings, and be present for event execution
  • support the Sales and Marketing team with sales activities and revenue checks

Job Criteria

Experience

Mid Level (3-7 years)


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