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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $20.48 - $21.50
Work Schedule
Flexible
On-call
Day Shifts
Benefits
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid Time Off
Holidays
Comprehensive benefit package including health, dental, vision, life and disability insurances
401(k) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee assistance program
Job Description
Solstice at Normandy Park is a distinguished senior living community managed by Provincial Senior Living, which is proudly part of the Discovery Senior Living family of operating companies. With a commitment to providing lifestyle-focused senior living experiences, the company operates numerous communities dedicated to enhancing the quality of life for older adults. The foundation of the company rests on its 'Pillars of Excellence,' a testament to its dedication to maintaining high standards in service, environment, and care. This environment fosters a positive work culture where team members feel valued and empowered to provide outstanding experiences for residents. By promoting a... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members and tallies meal count sheets for the dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- manages appointments for residents and family members such as hairdresser and transportation
- maintains and keeps desk and entry area neat and organized
- organizes and distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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