Concierge/Server

Solstice at Normandy Park is a distinguished senior living community managed by Provincial Senior Living, which is proudly part of the Discovery Senior Living family of operating companies. With a commitment to providing lifestyle-focused senior living experiences, the company operates numerous communities dedicated to enhancing the quality of life for older adults. The foundation of the company rests on its 'Pillars of Excellence,' a testament to its dedication to maintaining high standards in service, environment, and care. This environment fosters a positive work culture where team members feel valued and empowered to provide outstanding experiences for residents. By promoting a supportive workplace that recognizes the importance of every employee's role, Solstice at Normandy Park exemplifies a community focused not just on the needs of residents but also on the personal and professional growth of its associates.

The role of Concierge at Solstice at Normandy Park is integral to the welcoming and supportive atmosphere of the community. This position offers flexibility to cover the front desk and assist culinary services seven days a week, from 10:30am to 7:00pm, on an on-call basis. The Concierge acts as the initial point of contact for guests, residents, and employees, providing friendly greetings, managing both external and internal communications, and handling inquiries with professionalism and care. This role requires multitasking skills that include answering and transferring calls, taking complete messages, providing directions, and supporting the administrative needs of the community. Responsibilities also encompass preparing meal tickets, maintaining up-to-date resident records, managing appointments, and organizing mail distribution. The role emphasizes maintaining a neat, organized entry area conducive to a positive visitor and resident experience. This position is ideal for individuals who are customer-service oriented, detail-focused, and eager to contribute to a team aimed at enhancing the senior living environment.

Solstice at Normandy Park offers a competitive wage with available benefits for full-time positions, including health, dental, vision, life, and disability insurances, alongside a comprehensive 401(k) plan with employer matching. The employer also provides paid time off and holidays, flexible scheduling options, access to wages before payday, paid training, meals, uniforms, and an Employee Assistance Program. Additionally, there are opportunities for career advancement within the Discovery Senior Living network. This full-time or part-time position presents a rewarding opportunity to impact the lives of seniors positively within a thriving community focusing on excellence and compassionate care. Candidates who value working in a community-oriented environment with a meaningful role are encouraged to apply, bringing customer service experience and a high school diploma or equivalent educational background.