Concierge/Security

Stratton Amenities is a premier provider of luxury concierge and courtesy patrol services, specializing in upscale apartments and condominium communities. The company is dedicated to elevating the living experience of residents through exceptional service, genuine hospitality, and innovative approaches that foster a strong Culture of Service. Stratton Amenities prides itself on delivering a secure, welcoming, and comfortable environment where residents feel valued and cared for, making it a trusted partner for property management teams and residents alike.

As part of its commitment to excellence, Stratton Amenities offers a variety of employment opportunities designed to match diverse schedules, including part-time, full-time, overnight, and weekend shifts. The company supports a friendly and professional workplace where team members are encouraged to grow, contribute ideas, and thrive in their roles.

The Courtesy Patrol Agent/Concierge position at Stratton Amenities is instrumental in maintaining the overall safety and security of the communities served. This role involves attentive patrolling of the property, including parking areas and amenities, to identify and report any security concerns promptly. Agents function as the eyes and ears of the community, ensuring that all residents are safe and feel protected while fostering positive interactions through attentive guest service. The presence of a courteous patrol agent enhances residents' peace of mind and contributes significantly to creating a harmonious living atmosphere.

Candidates for this role must possess exceptional interpersonal skills and the ability to communicate effectively both verbally and in writing. A strong problem-solving aptitude and the capacity to make quick, clear decisions under pressure are essential traits to succeed in this role. Courtesy Patrol Agents are expected to handle emergencies, such as fire alarms or elevator issues, with calm professionalism and efficiency.

Beyond security responsibilities, the role emphasizes creating positive resident experiences by welcoming residents warmly, anticipating their needs, and providing helpful assistance wherever possible. Maintaining a professional appearance and demonstrating pride in the property are core values reflected in the agent’s daily conduct. This position is not just about security but is equally focused on delivering outstanding customer service that reflects the company’s commitment to quality hospitality.

The pay range for this role is competitive, starting from $20 to $21 per hour, with additional benefits including health, dental, and vision insurance, paid sick leave, and paid time off. Stratton Amenities is proud to be an equal opportunity employer, fostering a diverse and inclusive workplace where every team member feels respected and empowered. The company values its team members as a critical part of its success and offers comprehensive benefits that support well-being and work-life balance.

Overall, this position offers a meaningful opportunity for individuals who are energetic, detail-oriented, and passionate about providing exceptional service in a secure, community-focused environment. Those joining Stratton Amenities will find themselves part of a respected luxury service provider committed to enhancing lives through attentive service and genuine hospitality.