Concierge/Receptionist Part-time

Evergreen Woods is a distinguished luxury senior living community recognized as a Great Place to Work. Our philosophy, "People First, Always," is the foundation of our commitment to fostering a compassionate, respectful, and supportive environment for both our residents and team members. We pride ourselves on creating meaningful interactions every day that enhance the quality of life for our seniors and ensure a warm and welcoming atmosphere throughout our community.

We are seeking a passionate and dedicated part-time Concierge/Receptionist to join our team. This important role serves as the "Director of First Impressions" within our community, often being the first point of contact for prospective residents, guests, and family members. The Concierge not only represents the face of Evergreen Woods but also plays a crucial part in supporting our sales efforts by managing incoming calls, welcoming guests, conducting tours, and facilitating a positive experience for everyone who walks through our doors.

This position is part-time, with scheduled shifts every Wednesday from 4 pm to 7 pm, Friday from 2 pm to 7 pm, and every other Sunday from 8 am to 12 pm. The Concierge/Receptionist is responsible for greeting and assisting residents, their families, and visitors with professionalism and warmth. Beyond reception duties, the role includes administrative tasks such as handling telephone communications, managing office equipment, supporting community events, and maintaining security systems to ensure the safety of all.

Key competencies for success in this role include strong technical skills with frequent use of computers and Microsoft Office, excellent communication abilities to effectively transfer information, and a proactive initiative in seeking ways to contribute to the community's success. Flexibility, interpersonal skills, teamwork, professionalism, and ethical conduct are also essential qualities, as the Concierge/Receptionist often represents the values and image of Evergreen Woods.

The role involves various physical demands including standing, walking, using hands and arms, as well as occasional lifting of items up to 25 pounds. The work environment may expose the team member to some noise and situations requiring sensitivity, such as interactions with mentally ill or deceased residents. Occasional travel may be required for training and company functions.

Equipped with at least a high school diploma or GED, and preferred certification or coursework in office management, candidates should have telephone operating experience and ideally one to two years in a similar concierge or administrative assistant position. Fluency in English, punctuality, basic software proficiency, ability to follow directions, and capacity to work independently are crucial for success.

At Evergreen Woods, you join a community dedicated to serving seniors with excellence and compassion. If you are eager to make a meaningful difference and be part of a team that values people first, we encourage you to apply to become our next part-time Concierge/Receptionist today!