Concierge/Receptionist

Covenant Living of Bixby is part of a nationwide family of Continuing Care Retirement Communities dedicated to providing residents with an exceptional quality of life through compassionate care and a vibrant community environment. As a respected senior living provider, Covenant Living combines the latest innovations in care with a commitment to personalized service, ensuring that every resident feels valued, supported, and at home. The community is designed to foster independence, wellness, and social engagement among older adults, providing a safe, welcoming, and professionally managed setting that promotes comfort and dignity. Known for its warm atmosphere and professional staff, Covenant Living of Bixby offers a wide range of amenities and services tailored to meet the unique needs of its residents, from independent living to assisted living and specialized memory care. Covenant Living of Bixby embraces a culture of respect and teamwork, encouraging employees to be inspired to serve and to make a meaningful difference in the lives of others. This organization prides itself on attracting dedicated professionals who are passionate about elder care and community service.

The role being offered is for a per-diem Front Desk Concierge, an essential position within the community that acts as the welcoming face for residents, staff, and visitors. This position is pivotal in maintaining a positive, professional image of Covenant Living through courteous and efficient front desk operations. The Front Desk Concierge is responsible for a broad range of duties that revolve around greeting and assisting people in person or over the telephone, managing communications, and ensuring that daily concierge tasks are carried out smoothly. The ideal candidate for this role will exhibit exceptional organization, communication skills, and a warm personality, essential for providing exemplary customer service in a senior living environment. In this role, the Concierge will handle telephone inquiries promptly and courteously, assist with emergency system monitoring and response, and ensure that visitors and contractors follow established protocols including sign-in and badge policies. The position also involves coordinating transportation requests for residents, supporting event sign-ups and cash handling for activities, managing incoming packages and mail, and facilitating maintenance requests through the Worxhub system. Additionally, the Concierge supports various clerical functions within the Business Office, including balancing cash receipts and collecting resident rent checks. This role offers a flexible, per-diem schedule with competitive pay ranging from $12.83 to $16.69 per hour, depending on qualifications and experience. While this position is per-diem, full-time employees at Covenant Living of Bixby receive a generous benefits package that includes medical, dental, and vision insurance, employer-paid life and disability insurance, paid time off, 403(b) retirement plans with an employer match, fitness center access, and various voluntary benefits. This is an excellent opportunity for individuals who have an interest in working with older adults and want to contribute to a respectful and caring community environment.