Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Supportive team environment
Consistent weekend schedule
Meaningful work
positive work atmosphere

Job Description

American House Senior Living Communities, founded in 1979, is a well-established leader in the senior housing industry with nearly 40 years of dedication to providing affordable, high-quality living environments for retirees and their families. Our company vision is to be an innovative senior housing provider that creates sustainable excellence and stakeholder value through compassionate and passionate care. Over the decades, we have developed multiple communities that focus on enriching the lives of our residents by fostering meaningful relationships and delivering exceptional service. Our mission is to cultivate an environment where seniors feel valued, supported, and at home, and this mission is reflected in every aspect of our operations, from the services we offer to the team members we hire.

We are currently seeking a friendly, organized, and customer service-oriented Concierge/Receptionist for a weekend position from 9:00 AM to 5:00 PM. This role is vital in serving as the welcoming face of our community, ensuring residents and guests feel comfortable and attended to during weekend hours. The Concierge/Receptionist functions as a key point of contact, greeting residents and visitors professionally and warmly while also managing vital administrative duties. This position involves answering and directing telephone calls, assisting with scheduling, handling mail distribution, and supporting community engagement activities. Attention to detail and a positive attitude are essential as you will be addressing resident concerns promptly and reporting any maintenance or safety issues as needed.

The role is perfectly suited for someone who enjoys interacting with people and is passionate about delivering outstanding customer service. Previous experience in a receptionist or concierge role is preferred but not mandatory; however, strong communication skills, basic computer literacy, and a dependable nature are crucial. Working weekends, you will help maintain a smooth operation and foster a welcoming community atmosphere where residents feel truly at home. By joining the American House Senior Living Communities team, you become part of a supportive and friendly environment dedicated to meaningful work that genuinely impacts the lives of seniors. This part-time weekend position offers consistency and the unique opportunity to contribute positively to a community focused on compassionate living and well-being.

Job Requirements

  • High school diploma or equivalent
  • customer service experience preferred
  • ability to work weekends from 9:00 AM to 5:00 PM
  • strong interpersonal skills
  • basic computer proficiency
  • dependable and punctual
  • ability to handle multiple tasks in a fast-paced environment

Job Qualifications

  • Strong communication and customer service skills
  • basic computer knowledge
  • organized and dependable
  • previous receptionist or concierge experience preferred

Job Duties

  • Welcome residents and visitors with professionalism and warmth
  • answer and direct phone calls
  • assist with scheduling, mail, and office support
  • address resident concerns promptly
  • support weekend activities and community engagement
  • report maintenance or safety concerns as needed

Job Criteria

Experience

Mid Level (3-7 years)


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