Concierge/Receptionist

Lifespace Communities is a leading non-profit provider of senior living communities with headquarters in West Des Moines, Iowa and Dallas, Texas. With a strong presence in the industry, Lifespace serves over 5,100 residents and employs more than 4,500 dedicated team members. The organization is committed to fostering communities where individuals are empowered to live meaningful and fulfilling lives while pursuing their aspirations. Lifespace has enjoyed over 40 years of success and continues to expand, providing new opportunities for growth and development within a supportive family environment.

One of Lifespace's vibrant communities, Oak Trace, located at 200 Village Drive, Downers Grove, Illinois, offers a contemporary, growing environment designed with residents' needs and comfort in mind. Featuring amenities such as a new restaurant and diverse dining venues, a state-of-the-art fitness center, a performing arts center, and a salon and spa, Oak Trace caters to a dynamic lifestyle that supports wellness, social engagement, and personal enrichment. Employees benefit from innovative perks like Instant Pay, a generous paid time off (PTO) plan, referral bonuses, and much more.

The Customer Service position at Oak Trace is a part-time opportunity available on weekends with an hourly pay range of $15.54 to $21.37. This role is ideal for individuals passionate about delivering excellent, personalized service and contributing positively to the lives of residents and guests. The primary responsibilities involve greeting and assisting residents and visitors with courtesy and efficiency, managing transportation schedules, facilitating dining reservations, and coordinating package and grocery deliveries. The ideal candidate should have strong interpersonal skills, be knowledgeable about local attractions, and possess the ability to provide insightful recommendations to enhance the resident experience.

As a member of the Customer Service team, you play an integral role in fostering a welcoming environment that encourages meaningful connections and supports the community’s overall quality of life. This position offers a unique chance to grow professionally within an organization that values teamwork, excellence, and personalized care. Joining Lifespace means becoming part of a supportive network dedicated to thriving together and making a genuine difference in the senior living landscape.