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Concierge/Receptionist

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Flexible spending account
Life insurance

Job Description

The hiring establishment is a dynamic organization based in East Providence, Rhode Island, committed to fostering a welcoming and productive workplace environment. This company values energy, creativity, enthusiasm, and a strong dedication to serving clients, co-workers, and the local community. They operate a vibrant and collaborative headquarters where the Concierge/Receptionist will be a visible and integral part of daily operations, ensuring smooth and efficient functioning of the workplace. This is an on-site, full-time position working Monday through Friday, 8:30 a.m. to 5:00 p.m., designed for someone seeking a long-term, stable role where they can contribute significantly to the team and organizational culture.

The role of Concierge/Receptionist is essential for maintaining a polished and welcoming atmosphere at the company headquarters. The person in this position will serve as the primary point of contact for visitors, clients, and internal team members, creating a positive first impression and ensuring that everyone feels valued and supported. This position requires a proactive individual who enjoys problem-solving, anticipating needs, and managing multiple tasks efficiently with professionalism and a positive attitude. The Concierge/Receptionist will handle a variety of duties including greeting visitors warmly, managing incoming communications, coordinating office operations, supporting internal events, and maintaining shared spaces. They will play a key role in keeping the office organized by managing supplies, mail, and servicing meeting setups.

In addition to these duties, the Concierge/Receptionist will coordinate catering and refreshments for internal events, monitor inventory of food and beverages, and maintain cleanliness and organization in kitchen areas. The individual must be adept at balancing desk coverage with operational tasks and demonstrate flexibility in adapting to shifting priorities. Strong organizational skills, clear and friendly communication, and confidence in using office technologies such as Microsoft Office and Google Workspace are critical for success in this role.

The company culture emphasizes enthusiasm, autonomy in work, a sense of humor, and a commitment to integrity and loyalty. They prioritize creating a positive team atmosphere and value employees who contribute to team morale. This position suits someone with reception, hospitality, or office coordination experience, coupled with a high school diploma or higher education and additional training preferred. The physical requirements include the ability to lift materials between 10 to 20 pounds frequently and occasionally up to 50 pounds with assistance. This role not only offers a steady work schedule but also promises an engaging work environment where the employee can thrive and grow professionally within a supportive and principled organization.

Job Requirements

  • Experience in reception hospitality or office coordination
  • High school diploma
  • Strong organizational and multitasking skills
  • Clear friendly and professional communication skills
  • Confidence using Microsoft Office Google Workspace and office technology
  • Must be able to lift 10-20 pounds frequently and up to 50 pounds occasionally with assistance
  • This is an on-site position Monday through Friday from 8:30am to 5:00pm
  • Must have a positive steady presence that contributes to team morale

Job Qualifications

  • Experience in reception hospitality or office coordination
  • High school diploma additional training or education preferred
  • Strong organizational and multitasking skills
  • Clear friendly and professional communication skills
  • Confidence using Microsoft Office Google Workspace and office technology
  • A positive steady presence that contributes to team morale

Job Duties

  • Greet and assist visitors clients and adventurists with a warm professional demeanor
  • Maintain a polished welcoming reception area
  • Answer and direct incoming phone calls and general inquiry email promptly and accurately
  • Ensure conference rooms and shared spaces are set up reset for meetings
  • Maintain plants and shared areas with care and consistency
  • Manage daily office opening and closing tasks such as lights monitors general readiness
  • Handle incoming and outgoing mail and deliveries including FedEx USPS UPS
  • Maintain supply closets and reorder materials as needed such as WB Mason Amazon etc
  • Assist with scheduling and calendar coordination
  • Perform administrative tasks including data entry and reconciliation of purchase orders
  • Coordinate catering refreshments and presentation for internal meetings and events
  • Ensure kitchen and client kitchen areas remain clean stocked and organized
  • Monitor food and beverage inventory restock weekly items and research cost-effective purchasing options
  • Address day to day issues efficiently and professionally
  • Identify recurring challenges and propose practical improvements
  • Balance desk coverage with operational tasks through thoughtful time management
  • Adapt to shifting priorities while maintaining composure and professionalism

Job Criteria

Experience

Mid Level (3-7 years)


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