Concierge/Front Desk Part Time

The Waters Senior Living is a distinguished community dedicated to creating a thriving environment for its residents and team members alike. With a mission to 'create a sense of community where everyone THRIVES,' The Waters emphasizes the importance of respect, compassion, and support throughout its operations. As a senior living community, The Waters provides a space where seniors can enjoy a vibrant and engaging lifestyle supported by professional and caring staff. The organization values the contributions of each team member, recognizing that their professionalism and kindness directly influence the quality of life experienced by the residents. Investing in employees’ growth and ensuring they feel inspired and empowered is central to The Waters’ approach, making it more than just a workplace but a place to flourish.

Located within an inviting and supportive setting, The Waters offers competitive employment benefits, including paid holidays with double time for holidays worked, paid time off that employees can use as they earn it, and access to medical and dental insurance beginning the first of the month following employment. Team members also benefit from a 401(k) plan that is fully vested, emphasizing The Waters' commitment to long-term employee well-being. Added financial flexibility is available through OnShift, which allows access to 50% of earned but unpaid income instantly, helping employees manage their finances more effectively.

The role of the Concierge at The Waters is pivotal in fostering this welcoming atmosphere. This position serves as the primary point of contact for residents, guests, and team members, symbolizing the face of the community. The Concierge is responsible for addressing the needs and requests of those within the community promptly and professionally, ensuring that everyone feels valued and cared for. This role also involves managing hubs of activity and social engagement among residents, coordinating events, and facilitating communication between residents and their families and friends.

With scheduled work every other weekend from 2 PM to 8 PM, this position demands a warm, approachable personality, exceptional interpersonal skills, and a passion for hospitality. The ideal candidate has advanced education in hospitality or a related field and brings at least two years of experience in a concierge or similar role. Their focus is on creating a fun, engaging, and caring environment where seniors and their loved ones feel at home and supported. Innovation is encouraged, and the Concierge is expected to contribute ideas and assist in implementing new ways to enhance resident and guest experiences.

This is a role for an individual who embraces the values of Teamwork, Humility, Responsibility, Innovation, and understands that every moment truly matters. The Waters prides itself on celebrating victories and fostering a workplace where every team member can thrive, helping to build a community that is not only caring but also inspiring and empowering.