Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.50 - $21.25
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Competitive wages
Training and growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Generous Employee Referral Program
Job Description
Cogir Senior Living, headquartered in Scottsdale, Arizona, is a leading operator of senior living communities across 11 states nationwide. Recognized for its commitment to providing exceptional care, Cogir Senior Living blends compassionate services with a supportive environment both for its residents and its employees. The company prides itself on fostering a culture rooted in human focus, creativity, and excellence, ensuring continuous improvement and superior experiences for all stakeholders. With an emphasis on growth and advancement, Cogir offers a dynamic workplace where each team member is valued and empowered to make a meaningful difference in the lives of seniors and their families.
Cogir Senior Living is currently seeking a dedicated Concierge to join their team. The Concierge acts as the welcoming face of the community and the first point of contact for residents, families, visitors, and guests. This role is vital in delivering exceptional customer service and creating a warm, welcoming atmosphere essential to the community experience. As part of the position's responsibilities, the Concierge provides front desk coverage, answers multi-line telephones, greets guests with a positive attitude, and assists residents with scheduling services and appointments. The Concierge also supports management with administrative duties, helps maintain security protocols, and ensures smooth day-to-day operations at the front desk.
This role requires an individual who is not only organized and professional but also compassionate and patient, able to interact effectively with seniors and their families. The position demands flexibility, including working weekends, evenings, and holidays, with a specific schedule covering Saturday and Sunday evenings. Cogir offers competitive wages, comprehensive health benefits including dental, vision, and life insurance, paid vacation and holidays, 401K with company match, employee assistance programs, and other perks like free meals at work and early access to paychecks. Additionally, there are ample opportunities for training and career growth, fostering an environment where employees can thrive while positively impacting the senior living community. Joining Cogir Senior Living means becoming part of a team devoted to enriching lives and building a fulfilling career.
Cogir Senior Living is currently seeking a dedicated Concierge to join their team. The Concierge acts as the welcoming face of the community and the first point of contact for residents, families, visitors, and guests. This role is vital in delivering exceptional customer service and creating a warm, welcoming atmosphere essential to the community experience. As part of the position's responsibilities, the Concierge provides front desk coverage, answers multi-line telephones, greets guests with a positive attitude, and assists residents with scheduling services and appointments. The Concierge also supports management with administrative duties, helps maintain security protocols, and ensures smooth day-to-day operations at the front desk.
This role requires an individual who is not only organized and professional but also compassionate and patient, able to interact effectively with seniors and their families. The position demands flexibility, including working weekends, evenings, and holidays, with a specific schedule covering Saturday and Sunday evenings. Cogir offers competitive wages, comprehensive health benefits including dental, vision, and life insurance, paid vacation and holidays, 401K with company match, employee assistance programs, and other perks like free meals at work and early access to paychecks. Additionally, there are ample opportunities for training and career growth, fostering an environment where employees can thrive while positively impacting the senior living community. Joining Cogir Senior Living means becoming part of a team devoted to enriching lives and building a fulfilling career.
Job Requirements
- High school diploma or equivalent
- Minimum 6 months customer service or front desk experience
- Proficiency with Word, Excel, and Outlook
- Patient and willing to assist residents and visitors
- Friendly and professional demeanor
- Excellent communication skills
- Ability to work flexible hours, including weekends and holidays
- Ability to maintain confidentiality and follow ethical standards
Job Qualifications
- High school diploma or equivalent
- At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
- Working knowledge of various computer systems, including Word, Excel, and Outlook
- Patience and willingness to assist our residents, visitors, and team members
- Friendly, assertive, professional, outgoing, multitasked, and organized
- Excellent communication skills
- Availability to work flexible shifts, including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
Job Duties
- Answer a multi-line telephone, directing calls and inquiries as needed
- Greet all families, residents, guests, and vendors with a smile
- Maintain outside visitor logs and monitor access to the community
- Assist residents with scheduling transportation, activities, or appointments
- Support management with administrative tasks, such as data entry, scheduling, or light clerical work
- Address resident concerns or questions and escalate issues to management when necessary
- Complete work order requests
- Deliver packages to resident apartments
- Fold and deliver laundry to resident apartments
- Ensure the building is secured and locked before end of the night
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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